Technical Customer Specialist

Selamat Datang di Situs Lowongan Kerja Indonesia Terbaru 2026 dan Saat ini kami ingin memberitahukan Info Terbaru Mengenai Informasi Loker dari Perusahaan PT Exabytes Network Indonesia dengan posisi Technical Customer Specialist. Untuk selengkapnya silahkan baca deskripsi lowongan kerja di bawah ini dengan seksama dan teliti, beserta persyaratan minimal lowongan kerja di yang telah tertera dan dijelaskan di bawah ini.

PT Exabytes Network Indonesia melalui program rekrutmennya saat ini sedang membuka lowongan kerja untuk posisi Technical Customer Specialist di DI Yogyakarta yang bertujuan untuk meningkatkan kinerja operasional di dalam maupun luar kantor PT Exabytes Network Indonesia. Perusahaan Tersebut sedang mencari calon tenaga kerja yang siap diterjunkan ke setiap divisi bagian perusahaan yang sesuai dengan posisi, kemampuan dan keahlian para pencari kerja tersebut. Berikut ini adalah detail lengkap persyaratan untuk posisi Technical Customer Specialist di DI Yogyakarta Perusahaan PT Exabytes Network Indonesia:

Provide technical assistance and guidance to clients for products and services offered by PT Exabytes Network Indonesia

Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved

Handle troubleshooting errors related to hosting-related services (Windows server & Linux server)

Familiar with cPanel & Plesk control panel

Have a basic understanding of DNS, Domain, and Email flows

Able to answer and reply to related technical issues via phone calls or live-chat

Requirement

• At least 1Year of working experience in related field is required for this position
• Bachelor Degree from any study, Preferably IT.
• Knowledge of Windows and Linux operating system and networking
• Software solution and network structure design experience and hardware knowledge will be an advantage
• Strong analytical skills and structured problem solving approach
• Customer focus and excellent communication skills
• Excellent active listening skills
• Understanding of urgency and priority handling experience
• Ability to explain complex issue in a clear and easy to understand to a technical and non-technical audience
• Knowing about the Domain,Hosting/Server, Website sales is an advantage.
• Experience using help desk software and remote support tools
• Age Max 33 Years

Working conditions :

Must be based in Jogja or willing to be relocate to Jogja

Hybrid working is allowed (after the probationary period)