Data Reporting Analyst

Selamat Datang di Situs Lowongan Kerja Indonesia Terbaru 2025 dan Saat ini kami ingin memberitahukan Info Terbaru Mengenai Informasi Loker dari Perusahaan PT Evolusi Teknologi Solusi dengan posisi Data Reporting Analyst. Untuk selengkapnya silahkan baca deskripsi lowongan kerja di bawah ini dengan seksama dan teliti, beserta persyaratan minimal lowongan kerja di yang telah tertera dan dijelaskan di bawah ini.

PT Evolusi Teknologi Solusi melalui program rekrutmennya saat ini sedang membuka lowongan kerja untuk posisi Data Reporting Analyst di Yogyakarta yang bertujuan untuk meningkatkan kinerja operasional di dalam maupun luar kantor PT Evolusi Teknologi Solusi. Perusahaan Tersebut sedang mencari calon tenaga kerja yang siap diterjunkan ke setiap divisi bagian perusahaan yang sesuai dengan posisi, kemampuan dan keahlian para pencari kerja tersebut. Berikut ini adalah detail lengkap persyaratan untuk posisi Data Reporting Analyst di Yogyakarta Perusahaan PT Evolusi Teknologi Solusi:

Role Description

This is an on-site contract role for a Data Reporting Analyst, located in Yogyakarta. The Data Reporting Analyst will be responsible for gathering, analyzing all reports related to the operational performance of the Contact Center. Day-to-day tasks include creating reports, managing data systems, and transforming raw data from Contact Center systems, CRM, and ticketing systems into actionable insights to improve service efficiency, quality of customer interaction, and reduce the complaint rate.

Qualifications (Mandatory):

• Minimum Bachelor’s degree (S1) in Informatics Engineering, Information Systems, Statistics, Mathematics, or a related field.
• Proficiency in Data Analytics, Data Analysis, and Data Management
• Strong Analytical Skills to interpret complex data sets effectively
• Proficiency with relevant tools and software (e.g., SQL, Excel, or data visualization platforms)

Preferred Qualifications (Advantageous):

• Deep understanding of Contact Center operational KPIs and metrics (SL, AHT, FCR, Occupancy, etc.).
• Familiarity with
  data warehousing concepts
  and ETL/ELT processes.
• Ability to work with large volumes of data (
  Big Data
  ) and collaborate effectively with diverse stakeholders (Operations, IT, and Management).
• Bachelor’s degree in Data Science, Statistics, Information Systems, or a related field is beneficial