Lowongan Kerja Retail Finance - Quality Assurance, Operations di Shopee

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Shopee sebagai posisi Retail Finance - Quality Assurance, Operations. Jika Lowongan Kerja Retail Finance - Quality Assurance, Operations di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Shopee sebagai posisi Retail Finance - Quality Assurance, Operations dibawah ini sesuai dengan Kualifikasi anda.

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Take recording/data sampling from agents
• Analyse and evaluate agents' job performance based on data and recommend action
• Provide reports related to the quality score of all agents routinely
• Provide treatment for agents (coaching/observation)
• Regular calibration with the Quality Assurance team, trainers, and team lead
• Regular briefing with other stakeholders
• Handle ad hoc Quality Assurance-related works
• Carry out an investigation task if required and analyse findings

Requirements:

• Minimum Diploma degree from any major
• Minimum 1 year of working experience as a Quality Assurance
• Having Collection knowledge will be an advantage
• Able to operate Ms. Office (Ms. Excel, Ms. Word, Ms. PowerPoint)
• Strong analytical thinking and problem-solving skills
• Good communication skills
• Good teamwork, adaptability, and agility

Info Pekerjaan:

• Perusahaan: Shopee
• Posisi: Retail Finance - Quality Assurance, Operations
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Retail Finance - Quality Assurance, Operations di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.