Lowongan Kerja Learning & Quality Development - SPX Express di Shopee

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Shopee sebagai posisi Learning & Quality Development - SPX Express. Jika Lowongan Kerja Learning & Quality Development - SPX Express di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Shopee sebagai posisi Learning & Quality Development - SPX Express dibawah ini sesuai dengan Kualifikasi anda.

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Conduct Learning Need Analysis (LNA) and create comprehensive learning program for Operations Team
• Collaborate effectively with various stakeholders, including team leaders, trainers, and subject matter experts to ensure the successful implementation of learning and quality improvement initiatives.
• Establish and maintain a knowledge management system to facilitate the sharing of best practices, standard operating procedures, and essential information for the Operations Team.
• Evaluate learning programs and generate reports for the Operations Team
• Conduct technical assessments to assess the proficiency of acting employees and identify areas requiring further development or training.
• Manage and oversee the reward program for couriers, including riders and drivers, to recognize and incentivize exceptional performance and adherence to quality standards.
• Lead projects to improve our operations' quality, working closely with cross-functional teams to implement changes and track progress.

Requirements:

• Bachelor's degree in a relevant field (e.g., Engineering) or a similar field.
• Proven experience in coordinating learning and development programs.
• Strong project management skills with a focus on quality improvement.
• Excellent interpersonal and communication skills for effective collaboration with stakeholders.
• Proficiency in data analysis and reporting tools.
• Knowledge of quality management principles and methodologies is a plus.
• Ability to adapt to a fast-paced, dynamic work environment and drive positive change.
• Willing to be placed at Sunter, North Jakarta

Info Pekerjaan:

• Perusahaan: Shopee
• Posisi: Learning & Quality Development - SPX Express
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Learning & Quality Development - SPX Express di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.