IT Operations & Tech Support

Selamat Datang di Situs Lowongan Kerja Indonesia Terbaru 2026 dan Saat ini kami ingin memberitahukan Info Terbaru Mengenai Informasi Loker dari Perusahaan Gushcloud Indonesia dengan posisi IT Operations & Tech Support. Untuk selengkapnya silahkan baca deskripsi lowongan kerja di bawah ini dengan seksama dan teliti, beserta persyaratan minimal lowongan kerja di yang telah tertera dan dijelaskan di bawah ini.

Gushcloud Indonesia melalui program rekrutmennya saat ini sedang membuka lowongan kerja untuk posisi IT Operations & Tech Support di South Jakarta yang bertujuan untuk meningkatkan kinerja operasional di dalam maupun luar kantor Gushcloud Indonesia. Perusahaan Tersebut sedang mencari calon tenaga kerja yang siap diterjunkan ke setiap divisi bagian perusahaan yang sesuai dengan posisi, kemampuan dan keahlian para pencari kerja tersebut. Berikut ini adalah detail lengkap persyaratan untuk posisi IT Operations & Tech Support di South Jakarta Perusahaan Gushcloud Indonesia:

Gushcloud Indonesia is part of Gushcloud International. We are global technology-driven digital talent and media company, focused on Influencer Marketing, Entertainment, Commerce. We have offices in 9 countries including SG, MY, ID, TH, VN, PH, KR, JP and US! We represent the rights of many top digital influencers, celebrities and content creators globally.

Job Scope:

• Optimise IT support to improve financial performance, including reducing IT support costs, effectively managing tech inventory versus assets, and handling IT inventory.
• Control IT costs by measuring IT budget variance and implementing cost avoidance strategies.
• Manage cost efficiency, including calculating the cost of downtime and implementing strategies to minimise it.
• Enhance internal business processes for IT Support Services, ensuring service quality and responsiveness.
• Implement escalation management procedures to handle high-level IT issues efficiently.
• Foster knowledge management and ensure accurate documentation; maintain consistent action to control and back up software and database systems.
• Enhance service accuracy for domain management, applications, and other IT services.
• Drive process improvement and automation, encouraging system and process improvements to increase efficiency.
• Installed, configured, and monitored computer hardware, software, IT implementation systems, networks, printers, and scanners.
• Maintained and troubleshooted computer systems and networks, providing technical support across the organisation.
• Respond to IT issues by employing a ticketing system to track and resolve issues promptly.

Come to us if you:

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience as an IT Specialist or similar role.
• Strong understanding of computer systems, networks, and databases.
• Experience with installing, configuring, and maintaining IT hardware and software.
• Ability to provide technical support and resolve issues efficiently.
• Excellent problem-solving and communication skills.
• Familiarity with process improvement techniques and automation tools.
• Ability to manage time and prioritise tasks effectively.
• Certification in ITIL, CompTIA, or similar would be an advantage.