Lowongan Kerja Customer Service Support Coordinator (English Speaker) di Career SIMGROUP

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Career SIMGROUP sebagai posisi Customer Service Support Coordinator (English Speaker). Jika Lowongan Kerja Customer Service Support Coordinator (English Speaker) di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Career SIMGROUP sebagai posisi Customer Service Support Coordinator (English Speaker) dibawah ini sesuai dengan Kualifikasi anda.

Job Overview:

We are seeking a Customer Service Support Coordinator with strong English communication skills to provide high-quality support to our consumers and partners. The ideal candidate will be responsible for managing inquiries, resolving disputes, and ensuring a seamless customer experience.

Key Responsibilities:

• Assist consumers and partners in using our products effectively.
• Handle service inquiries and disputes in a professional and timely manner.
• Monitor and respond to various communication channels (call center, social media, web inquiries, etc.).
• Gather feedback from consumers and partners, analyze issues, and report to the supervisor.
• Perform administrative tasks related to partner accounts (credit top-up, information updates, etc.).
• Support additional business initiatives, including market research and service quality audits.

Qualifications & Requirements:

• Minimum D3 in any major with a GPA of 2.75 or higher.
• Open to fresh graduates; maximum 2 years of experience in a similar role.
• Willing to work on a 24/7 shifting schedule.
• Excellent communication skills in both Bahasa Indonesia and English (fluency required, interview in English).
• Strong sense of empathy, problem-solving ability, and a professional demeanor.
• Ability to maintain a friendly and engaging tone (smiling voice).
• Strong analytical skills and attention to detail.
• Typing speed of 50 WPM with 90% accuracy.
• Ability to work in a fast-paced, dynamic environment.
• Familiarity with chat support platforms such as Messenger.
• Fully vaccinated (minimum 2 doses).

Jenis Pekerjaan: KontrakPanjang kontrak: 12 bulan

Pendidikan:

• D1-D4 (Diwajibkan)

Bahasa:

• Inggris (Diwajibkan)

Lisensi/Sertifikasi:

• TOEFL (Diwajibkan)

Tanggal Mulai yang Diharapkan: 01/04/2025

Info Pekerjaan:

• Perusahaan: Career SIMGROUP
• Posisi: Customer Service Support Coordinator (English Speaker)
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Service Support Coordinator (English Speaker) di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.