Lowongan Kerja AI Agent Manager di Influx Services

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Influx Services sebagai posisi AI Agent Manager. Jika Lowongan Kerja AI Agent Manager di Indonesia ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Influx Services sebagai posisi AI Agent Manager dibawah ini sesuai dengan Kualifikasi anda.

We're looking for a passionate AI Agent Manager to join our team.

This role partners with the AI Adoption Manager to help Influx clients embrace AI. You will engage directly with clients to introduce AI, uncover high-value use cases, and guide them through adoption. Your primary mission is to ensure that AI-powered customer service is accurate, complete, and continually optimized—covering the entire lifecycle from analysis to improvement.

The AI Agent Manager ensures AI-powered customer service is accurate, complete, and optimized for performance, managing the full lifecycle: * Analyze Helpdesk: Analyze customer support and AI Agent output to identify gaps in performance. * Setup Monitoring: Create tailored questions and answers to score and benchmark your AI Agent. * Engineer Knowledge: Build a high-quality, AI-optimized knowledge base from client data sources. * Evaluate With AI: Test improvements using metrics such as Faithfulness and Semantic Similarity. * Launch & Improve: Deploy refined knowledge to the AI Agent and monitor for continuous optimization.

• Strong analytical and problem-solving skills to analyze helpdesk operations and AI Agent outputs, identifying gaps and opportunities for improvement.
• Ability to set up monitoring frameworks, designing tailored benchmark questions and scoring methods to measure AI Agent accuracy and consistency.
• Hands-on expertise with modern AI tools and platforms (e.g., Gemini), plus the technical aptitude to launch and continuously improve deployed AI solutions.
• Excellent communication and client-engagement skills, with confidence in leading discussions and translating insights into actionable reports.
• Passion for technology and commitment to staying current on AI trends, tools, and best practices.
• Comfortable working independently in a remote, globally distributed team environment.

Our 24/7 on-demand support service guarantees response times and coverage, troubleshooting, and solving customer problems in under one hour, every hour of the week. Headquartered in Melbourne with a global team of 1,000+ staff, we are committed to delivering exceptional customer service.

Important Notes:

• Influx never asks candidates to make any payment throughout the entire recruitment process.
• Successful candidates will be contacted only through email ending with @influx.com.

Info Pekerjaan:

• Perusahaan: Influx Services
• Posisi: AI Agent Manager
• Lokasi Kerja: Indonesia
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan AI Agent Manager di kantor Indonesia di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.