Lowongan Kerja Senior Research Executive, Customer Experience di Ipsos

Posisi Senior Research Executive, Customer Experience
Tanggal 17 September 2025
Penutupan 17 Oktober 2025
Perusahaan Ipsos
Kota Indonesia | ID
Tipe Kerja Full Time

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Ipsos sebagai posisi Senior Research Executive, Customer Experience. Jika Lowongan Kerja Senior Research Executive, Customer Experience di Indonesia ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

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Customer Experience (CEX) is All things customer. Our mission is to equip to our clients with the insights they need to make better decisions about their customer experience investments. We do this thourgh CX research and advisory, cross-channel analytics (digital and physical), and CX Performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention and growth.

RESPONSIBILITIES

  • Supporting CEX research project management & client servicing. 
  • Carry out tasks displaying solid basic research knowledge, design research and good knowledge about producing research projects outputs
  • Check & analyze complex data, interpret accurately and make good recommendations based on it 
  • Identify simple business opportunities and discuss with seniors
  • Develop product / sector knowledge and champion it, display good, basic supervisory 

REQUIREMENTS

  • Bachelor / Master degree with major in Social Studies / Statistics / Math / Equivalent
  • At least 3-4 years experiences as Quantitative researcher
  • Excellent knowledge about research design, research project management & create market research questionnaire
  • Previous experience in market research company will be an advantage
  • English fluency for daily conversation & correspondency is a must

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023!

Info Pekerjaan:

  • Perusahaan: Ipsos
  • Posisi: Senior Research Executive, Customer Experience
  • Lokasi Kerja: Indonesia
  • Negara: ID

Cara Mengirimkan Lamaran:

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