Lowongan Kerja Presales and Support Engineer di Elabram Systems SDN BHD

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Elabram Systems SDN BHD sebagai posisi Presales and Support Engineer. Jika Lowongan Kerja Presales and Support Engineer di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Elabram Systems SDN BHD sebagai posisi Presales and Support Engineer dibawah ini sesuai dengan Kualifikasi anda.

The Presales & Support Engineer is responsible for providing technical expertise and support throughout the sales cycle and post-sales process. This role ensures that customers understand, implement, and maximize the value of IT solutions, bridging the gap between sales, technical teams, and clients.

Primary Focus:

Provide technical expertise and support across the full customer lifecycle, demonstrating solution value during the presales phase and ensuring smooth implementation and troubleshooting post-sale.

Presales Consultation

• Solution Design & Architecture: Understand customer requirements; propose tailored configurations that highlight product capabilities.
• Technical Presentations & Demos: Conduct product demos, webinars, or proof-of-concepts to address customer technical questions and use-case scenarios.
• Proposal/RFP Support: Collaborate on technical sections of proposals or RFPs, ensuring accurate and compelling solution details.

Implementation & Deployment Assistance

• Initial Setup & Configuration: Guide partners or end-users through setup best practices, network integration, and product optimization.
• Post-Sales Support: Serve as a key escalation point for complex troubleshooting, coordinating with engineering teams when necessary.

Ongoing Technical Enablement

• Technical Training: Help develop and deliver training sessions or documentation for internal teams and channel partners.
• Feedback Loop: Gather insights from customer engagements to inform product enhancements, feature requests, and documentation updates.

Relationship Building

• Trusted Advisor: Build credibility with partners and clients by offering deep product knowledge, industry best practices, and proactive guidance.
• Customer Satisfaction: Monitor technical satisfaction, address concerns swiftly, and advocate for solutions that maximize customer success.

Job Specifications:

• 3 - 5 years in a vendor/distributor environment (enterprise, not retail)
• Target companies: VMware, Palo Alto Networks, and similar tech firms.
• Certifications (Preferred but Not Mandatory)
• Networking & Security: CCNA, CCNP, Fortinet NSE
• Cloud Computing: AWS Certified Solutions Architect, Microsoft Azure Fundamentals
• IT Support & Systems: ITIL Foundation

Job Type: Full-time

Application Question(s):

• How long is your notice period?

Info Pekerjaan:

• Perusahaan: Elabram Systems SDN BHD
• Posisi: Presales and Support Engineer
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Presales and Support Engineer di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.