L1 Support Engineer

Selamat Datang di Situs Lowongan Kerja Indonesia Terbaru 2026 dan Saat ini kami ingin memberitahukan Info Terbaru Mengenai Informasi Loker dari Perusahaan Mobileum dengan posisi L1 Support Engineer. Untuk selengkapnya silahkan baca deskripsi lowongan kerja di bawah ini dengan seksama dan teliti, beserta persyaratan minimal lowongan kerja di yang telah tertera dan dijelaskan di bawah ini.

Mobileum melalui program rekrutmennya saat ini sedang membuka lowongan kerja untuk posisi L1 Support Engineer di Jakarta yang bertujuan untuk meningkatkan kinerja operasional di dalam maupun luar kantor Mobileum. Perusahaan Tersebut sedang mencari calon tenaga kerja yang siap diterjunkan ke setiap divisi bagian perusahaan yang sesuai dengan posisi, kemampuan dan keahlian para pencari kerja tersebut. Berikut ini adalah detail lengkap persyaratan untuk posisi L1 Support Engineer di Jakarta Perusahaan Mobileum:

Role Overview

The L1 Support Engineer is responsible for providing first-level technical support, ensuring system stability, and maintaining high service availability. This role involves proactive system monitoring, troubleshooting, and collaboration with internal and external stakeholders to deliver high-quality support services.

Key Responsibilities

• Perform proactive maintenance, system administration, and performance monitoring to ensure optimal system operations.
• Troubleshoot and resolve technical issues in a timely and efficient manner.
• Provide support across various environments, including production and testing, aligned with regular software release cycles.
• Engage with customers directly or through the Customer Service team to address technical concerns and ensure customer satisfaction.
• Collaborate with internal stakeholders across Engineering and Business teams, including multinational teams.
• Participate in ongoing support activities and contribute to continuous service improvement.

Qualifications & Requirements

• Bachelor’s Degree in Telecommunications Engineering, Computer Science, or a related field.
• Strong command of English with excellent communication and coordination skills.
• Proven experience with Linux systems, shell scripting, and other scripting languages.
• Prior experience as a System Administrator is highly preferred.
• Experience working with servers, network switches, or network aggregators is an advantage.
• Willingness to work in a shift-based environment (24/7 support).

Preferred Skills

• Strong problem-solving and analytical abilities
• Ability to work under pressure and handle multiple tasks
• Team-oriented with a proactive attitude