Lowongan Kerja IT Helpdesk ( 2 positions ) di Prima Solution Integration

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Prima Solution Integration sebagai posisi IT Helpdesk ( 2 positions ). Jika Lowongan Kerja IT Helpdesk ( 2 positions ) di Surabaya ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Prima Solution Integration sebagai posisi IT Helpdesk ( 2 positions ) dibawah ini sesuai dengan Kualifikasi anda.

About the role

We are seeking two experienced IT Helpdesk Professionals to join our dynamic team at PT Integrasi Solusi Prima in Surabaya, East Java. In this contract role, you will be responsible for providing efficient and effective technical support to our clients, ensuring their IT systems and software are functioning seamlessly.

What you'll be doing

• Responding to and resolving IT-related inquiries and issues from our clients in a timely manner

• Troubleshooting hardware, software, and network problems to identify and implement solutions

• Providing end-user support and training on the utilisation of IT systems and applications

• Documenting all support activities and maintaining accurate records of incidents and resolutions

• Escalating complex issues to the appropriate technical teams for further investigation and resolution

• Continuously improving our IT support processes and procedures to enhance customer satisfaction

What we're looking for

• Minimum 2 years of experience in an IT Helpdesk or IT Support role

• Strong problem-solving and analytical skills with the ability to quickly diagnose and resolve technical issues

• Excellent communication and interpersonal skills to effectively interact with clients and stakeholders

• Working knowledge of common desktop applications, hardware, and operating systems

• Familiarity with IT support tools and ticketing systems

• Ability to work in a fast-paced environment and prioritise tasks effectively

• A passion for providing exceptional customer service and continuously improving IT support processes

About us

PT Integrasi Solusi Prima is a leading provider of IT solutions and services in Indonesia. With a focus on delivering cutting-edge technology and exceptional customer service, we have established a strong reputation in the industry. Our team of dedicated professionals is committed to helping our clients achieve their technology goals and driving innovation across various sectors.

If you're ready to take the next step in your IT Helpdesk career, we encourage you to apply now.

Info Pekerjaan:

• Perusahaan: Prima Solution Integration
• Posisi: IT Helpdesk ( 2 positions )
• Lokasi Kerja: Surabaya
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan IT Helpdesk ( 2 positions ) di kantor Surabaya di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.