HR Service Delivery Consultant

Selamat Datang di Situs Lowongan Kerja Indonesia Terbaru 2026 dan Saat ini kami ingin memberitahukan Info Terbaru Mengenai Informasi Loker dari Perusahaan BIPO dengan posisi HR Service Delivery Consultant. Untuk selengkapnya silahkan baca deskripsi lowongan kerja di bawah ini dengan seksama dan teliti, beserta persyaratan minimal lowongan kerja di yang telah tertera dan dijelaskan di bawah ini.

BIPO melalui program rekrutmennya saat ini sedang membuka lowongan kerja untuk posisi HR Service Delivery Consultant di Jakarta yang bertujuan untuk meningkatkan kinerja operasional di dalam maupun luar kantor BIPO. Perusahaan Tersebut sedang mencari calon tenaga kerja yang siap diterjunkan ke setiap divisi bagian perusahaan yang sesuai dengan posisi, kemampuan dan keahlian para pencari kerja tersebut. Berikut ini adalah detail lengkap persyaratan untuk posisi HR Service Delivery Consultant di Jakarta Perusahaan BIPO:

Company Overview

Established in 2010 and headquartered in Singapore, BIPO is a leading global payroll and HR solutions provider, supporting businesses in over 170+ countries.

We deliver an award-winning, cloud-based HR Management System and Athena BI analytics tool that supports our multi-country payroll outsourcing and Employer of Record (EOR) services. Powered by tech and driven by data, we help companies automate HR processes, ensure compliance, and provide workforce insights.

With 50+ offices worldwide, BIPO combines global compliance, local HR expertise, and scalable technology to manage the entire employee lifecycle for global and remote teams.

Key Responsibilities

HR Service Delivery & Operations

• Deliver day-to-day HR operational services in accordance with agreed Service Level Agreements (SLAs).
• Manage employee lifecycle processes: onboarding, contract administration, employee data changes, resignations, and terminations.
• Ensure accurate and timely HR administration and documentation.

Payroll & Statutory Coordination

• Coordinate payroll processing with internal payroll teams.
• Oversee statutory compliance including BPJS Kesehatan, BPJS Ketenagakerjaan, and other local labor requirements.
• Review payroll and statutory reports for accuracy prior to submission.

Client & Stakeholder Management

• Act as the main point of contact for clients on HR operational matters.
• Respond to client inquiries professionally and within agreed timelines.
• Provide clear explanations and guidance to clients regarding HR processes, policies, and local labor practices.

Compliance & Risk Management

• Ensure HR processes comply with Indonesian labor law and statutory regulations.
• Identify potential compliance risks and escalate issues appropriately.
• Support internal and external audits related to HR, payroll, and statutory matters.

Reporting & Documentation

• Prepare Payroll Reports for clients.
• Maintain accurate employee records and HR databases.
• Track service delivery metrics and client deliverables.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum (1-2) years of experience in HR operations, service delivery, or HR outsourcing.
• Strong knowledge of Indonesian labor law and statutory requirements.
• Experience handling payroll.
• Client-facing experience is highly preferred.

Skills & Competencies

• Strong communication and stakeholder management skills.
• Detail-oriented with high accuracy standards.
• Ability to manage multiple clients and priorities.
• Problem-solving and analytical thinking.
• Proficient in MS Excel and HR/payroll systems.
• Good command of Bahasa Indonesia and English; Mandarin proficiency is an advantage.

Behavioral Competencies

• Customer-focused mindset
• High accountability and ownership
• Professional judgment and discretion
• Ability to work under pressure and meet deadlines