Lowongan Kerja Customer Support Senior Team Leader di ATI Business Group

Posisi Customer Support Senior Team Leader
Tanggal 15 Mei 2025
Penutupan 14 Juni 2025
Perusahaan ATI Business Group
Kota Jakarta Pusat | ID
Tipe Kerja Full Time

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan ATI Business Group sebagai posisi Customer Support Senior Team Leader. Jika Lowongan Kerja Customer Support Senior Team Leader di Jakarta Pusat ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari ATI Business Group sebagai posisi Customer Support Senior Team Leader dibawah ini sesuai dengan Kualifikasi anda.

Job Description
  • Empower Growth: Conduct regular performance evaluations, set KPIs, and offer impactful feedback to enhance the skills and confidence of your team members.
  • Drive Efficiency: Develop and implement cutting-edge strategies to optimize day-to-day operations, ensuring maximum efficiency and effectiveness in meeting SLAs.
  • Foster Innovation: Continuously identify areas for improvement, implement process enhancements, and leverage data-driven insights to enhance productivity and other SLA metrics.
  • Client Relationship Management: Serve as the primary liaison for clients, maintain positive relationships and proactively address their evolving needs and expectations.
  • Performance Excellence: Monitor performance metrics and deliver insightful performance reports to senior management and clients.
  • Risk Mitigation: Identify potential risks and implement necessary measures to safeguard the company's operation and uphold data protection policies.
Minimum Qualifications
  • Bachelor's Degree in any major or overseas working experience.
  • Proficient in English, both written and spoken, with a minimum C1 level; fluency in spoken English is essential.
  • Minimum 1-2 years of experience as a Team Leader in customer service, with experience in handling customers, clients, or vendors overseas.
  • Extensive experience leading teams in a multinational corporation with a strong track record in project implementation.
  • Previous experience in the travel & aviation industry is preferred but not required.
  • Strong leadership and team management skills, with the ability to inspire teams to achieve goals.
  • Pleasant personality with excellent communication and interpersonal skills.
  • Analytical mindset with the ability to interpret data and metrics to drive decision-making and process improvements.
  • Ability to thrive in a fast-paced, high-pressure environment with strong problem-solving capabilities.
  • Excellent analytical and numerical skills (logic score above 90) and strong problem-solving abilities.
  • Willingness to work shifting schedules (client meetings may occur early morning due to time differences).
  • Willing to work from the office

Info Pekerjaan:

  • Perusahaan: ATI Business Group
  • Posisi: Customer Support Senior Team Leader
  • Lokasi Kerja: Jakarta Pusat
  • Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Support Senior Team Leader di kantor Jakarta Pusat di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.

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