Lowongan Kerja Customer Relationship Management Specialist di Erdigma

Posisi	Customer Relationship Management Specialist
Tanggal	17 September 2025
Penutupan	17 Oktober 2025
Perusahaan	Erdigma
Kota	Purbalingga \| ID
Tipe Kerja	Full Time

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Erdigma sebagai posisi Customer Relationship Management Specialist. Jika Lowongan Kerja Customer Relationship Management Specialist di Purbalingga ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Erdigma sebagai posisi Customer Relationship Management Specialist dibawah ini sesuai dengan Kualifikasi anda.

We are looking for a motivated Customer Relationship Management (CRM) specialist to manage online interactions with existing customers and handle the customer database for our FMCG products. The ideal candidate will maintain relationships with customers who have previously purchased our products, providing excellent service and leveraging customer data to enhance retention and satisfaction. This role will require working closely with other team members and will be onsite in Purbalingga.

Key Responsibilities:

Manage the customer database, ensuring accurate records of customer purchases and interactions.

Maintain strong relationships with returning customers by providing ongoing support and product knowledge.

Handle online communications with customers, addressing inquiries and resolving issues in a timely manner.

Collaborate with the sales and marketing teams to develop and implement customer retention strategies.

Analyze customer data to provide insights and recommendations for improving customer satisfaction.

Work as part of a team to optimize the customer experience and ensure smooth operations.

Qualifications:

Bachelor's degree in Marketing, Business, or a related field (or equivalent experience).

Proven experience in customer service or CRM, particularly in handling customer databases.

Strong understanding of FMCG products and the ability to quickly learn product details.

Excellent communication skills, both written and verbal, with a customer-focused mindset.

Proficient in using CRM software and other customer management tools.

Requirements:

Willingness to work onsite in Purbalingga.

Ability to work as part of a team in a fast-paced environment.

Experience in managing customer data and delivering personalized customer service is a plus.

DepartmentMarketing & Sales

LocationPurbalingga, Central Java

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Info Pekerjaan:

Perusahaan: Erdigma
Posisi: Customer Relationship Management Specialist
Lokasi Kerja: Purbalingga
Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Relationship Management Specialist di kantor Purbalingga di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.

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