Posisi | Contact Center Supporting Team (Supervisor, Team leader, QA, Trainer, WFM/RTFM) |
Tanggal | 27 Agustus 2025 |
Penutupan | 26 September 2025 |
Perusahaan | Transcosmos |
Kota | Yogyakarta | ID |
Tipe Kerja | Full Time |
Info Terbaru Seputar Pekerjaan dari Perusahaan Transcosmos sebagai posisi Contact Center Supporting Team (Supervisor, Team leader, QA, Trainer, WFM/RTFM). Jika Lowongan Kerja Contact Center Supporting Team (Supervisor, Team leader, QA, Trainer, WFM/RTFM) di Yogyakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.
Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Transcosmos sebagai posisi Contact Center Supporting Team (Supervisor, Team leader, QA, Trainer, WFM/RTFM) dibawah ini sesuai dengan Kualifikasi anda.
PT Transcosmos Indonesia, a joint venture between Transcosmos Inc. and CBN (a member of the Salim Group), is a Global Digital Transformation Partner in Customer Experience Solutions and Digital Marketing Solutions.
Why Join Us?
Our goal is to foster a culture of excellence while shaping a thriving company. We provide a competitive compensation package and ample opportunities for career growth. We believe in giving every employee a fair chance to contribute to our success and to unlock their full potential.
Job description:1. Monitoring Contact center operations and coordinating to maintain KPI achievement according to SLA.2. Carry out the primary responsibilities of the position applied for in order to support the Contact center team3. Coaching, training, monitoring to Contact center Agents.4. Analyze and assess the performance of the Contact center Agent.5. Identifying areas for improvement and implement action plans
Requirement:1. Must have at least 1 year of experience in a Contact center team, as a TL, QA, Trainer, WFM/RTFM or Supervisor.2. Educational Background Min D3 all literature with GPA min 2.75 preferred3. Active and Good communication in English (Min B2)4. Understand the job desk according to the position applied for5. Willing to place in Yogyakarta
Note : The job description has been gender-neutral and does not discriminate on the basis of gender, race, ethnicity, religion, or any other characteristic.
Life At TCID
With our commitment to ensuring employee comfort at TCID, here are some of the benefits we offer:
Fulfilling Caree
Professional Growth
Work-Life Balance (Variety of Sports Activities, Wellness Programs, etc.)
Growing Culture
competitive salary
career growth opportunities
prestigious and well-known company in the industry
#transcosmosIndonesia #LifeAtTCID #OneTranscosmos #TCID
Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Contact Center Supporting Team (Supervisor, Team leader, QA, Trainer, WFM/RTFM) di kantor Yogyakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.
Halaman Selanjutnya »