Lowongan Kerja Communications & Guest Relations Officer di Global Camp

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Global Camp sebagai posisi Communications & Guest Relations Officer. Jika Lowongan Kerja Communications & Guest Relations Officer di Badung ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Global Camp sebagai posisi Communications & Guest Relations Officer dibawah ini sesuai dengan Kualifikasi anda.

• Participate in team kick-off meetings before group arrivals to ensure interdepartmental coordination.

• Facilitate camper onboarding: from initial inquiries to arrival logistics and post-program follow-ups.

• Welcome and bid farewell to clients upon arrival and departure.

• Conduct site inspections for prospective clients.

• Respond and manage incoming inquiries from email, WhatsApp, calls, and social media (average 10-20 emails/day).

• Handle inquiries about programs, bookings, payments, transport, and accommodations.

• Provide fast, clear, and friendly responses for Email correspondences (within 48 hours) with details:

• General inquiries asking for future camp information, School group inquiries, Pre-Camp and Post Camp communication, Questions from existing queries (guests who already paid),  Payment method advice / alternatives, Appointments for calls and/or site visit, Accommodation options before or after camp programs, Transport queries, Job vacancy, Cancellation and refund policy, Customers complaints and feedbacks.

• Collaborate with internal teams (program, kitchen, logistics, operations) for seamless guest experiences.

• Answer incoming calls from guests, agents, and school coordinators.

• Follow up on marketing leads and maintain relationships with travel agents.

• Collect, analyze, and act upon guest feedback to enhance guest satisfaction.

• Coordinate with the Social Media Specialist regarding upcoming posts and content alignment.

• Maintain and update client databases.

• Create customized presentations for prospective clients.

• Join and evaluate trial programs.

• Liaise with freelance web developers to update and maintain website content.

• Approve PRs and POs related to guest programs.

• Assist with travel and accommodation for visiting school groups.

• Support team wellbeing by organizing events (farewells, birthdays, team gatherings).

• Manage GC merchandise stock and ensure quality and availability.

• Maintain consistent and positive communication with internal and external stakeholders.

• Provide proactive updates and reports to supervisors.

• Programs

• Operations

• Accounting & Finance

• Human Resources

• Procurement/Purchasing

• Parents, Children, School Administrators

• Travel Agents

• Prospective Guests

• Problem Solver: Calm and creative in the face of challenges.

• Empathetic Communicator: Genuine, articulate, and responsive in all communications.

• Organized & Detail-Oriented: Skilled at managing time, logistics, and priorities.

• Mission-Driven: Passionate about sustainability, education, and mindful living.

• Culturally Sensitive: Thrives in diverse, international settings.

• Minimum 2 years' experience in communications, hospitality, guest relations, or related fields.

• Excellent written and spoken English (additional languages a plus).

• Proficiency with Google Workspace, CRM systems, email marketing, and content creation tools.

• Interest or experience in sustainability, experiential learning, or regenerative tourism.

• Ability to adapt in a fast-paced, dynamic environment.

• Love for nature, children, community, and Bali.

• Competitive salary based on experience and qualifications.

• Opportunities for professional development and learning.

• A purposeful role in a globally unique learning environment (Mini Jungle).

• A collaborative and mission-aligned team culture.

Info Pekerjaan:

• Perusahaan: Global Camp
• Posisi: Communications & Guest Relations Officer
• Lokasi Kerja: Badung
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Communications & Guest Relations Officer di kantor Badung di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.