Lowongan Kerja Area Operations Staff di Gojek

Posisi Area Operations Staff
Tanggal 20 Juni 2025
Penutupan 20 Juli 2025
Perusahaan Gojek
Kota Malang | ID
Tipe Kerja Full Time

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Gojek sebagai posisi Area Operations Staff. Jika Lowongan Kerja Area Operations Staff di Malang ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Gojek sebagai posisi Area Operations Staff dibawah ini sesuai dengan Kualifikasi anda.

  • Ensure problem solving according to agreed process & based on standard operational procedure
  • Coordinate with the Area Operations Supervisor for day-to-day escalated issues around operations
  • Handle all the driver community, multi-channel communication and driver care in the area
  • Manage driver care service time and driver satisfaction
  • Execute events related to operations
  • Handle end-to-end processes for the walk-in center (Driver Support Unit) in the area
  • Fresh graduate or having min. 1 year experience in startup /well known industry preferably.
  • Bachelor degree from top university or any well known in the region with GPA 3.2 or equivalent
  • Proven leadership experience in university organization
  • Usually work with target oriented and embraced continuous improvement
  • Strong communication skills with massive mass and bias for action.
  • Would be advantage if has SQL/BigQuerry skill (optional)
  • About the Team

    Area operations team plays a crucial role by managing end-to-end operations and engagement initiatives for our driver partners. From ensuring a lean and sufficient supply to delivering seamless on-ground execution, the team is deeply involved in creating a reliable and impactful driver experience. Beyond the operations function, we work closely with cross-functional teams such as Sales and User Growth to ensure that our area-level strategies are aligned and effectively implemented. If you're passionate about solving complex problems, working collaboratively, and creating real impact on the ground. So this is your dream team

    About GoTo Group

    GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

    About Gojek 

    Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

    About GoTo Financial

    GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

    GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

    #LI-ONSITE

    Info Pekerjaan:

    • Perusahaan: Gojek
    • Posisi: Area Operations Staff
    • Lokasi Kerja: Malang
    • Negara: ID

    Cara Mengirimkan Lamaran:

    Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Area Operations Staff di kantor Malang di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.

    Halaman Selanjutnya »

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