Lowongan Kerja Area Operations Associate (Tangerang) di Gojek

Posisi	Area Operations Associate (Tangerang)
Tanggal	20 Juni 2025
Penutupan	20 Juli 2025
Perusahaan	Gojek
Kota	Tangerang \| ID
Tipe Kerja	Full Time

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Gojek sebagai posisi Area Operations Associate (Tangerang). Jika Lowongan Kerja Area Operations Associate (Tangerang) di Tangerang ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Gojek sebagai posisi Area Operations Associate (Tangerang) dibawah ini sesuai dengan Kualifikasi anda.

About the Role

Area Operations Associate is accountable and responsible to support Area Operations Manager for all spectrum operation drivers in the area level, including but not limited to balancing supply and demand (BCR), utilization, driver acquisition, driver engagement, and consistently helping to solve driver problems on the field. Handle conflict, regulation compliance and maintain stakeholders in the area

What you will do

Accountable to support Area Operations Manager (AOM) tasks by managing day-to-day operations monitoring (2W and 4W)

Collaborate with Area Operations Manager for day-to-day escalated issues around driver services

Learn and apply good insights from an operations perspective during the process of establishing new areas of service

Responsible for end-to-end processes at the channel walk-in center (Driver Support Unit) in the district

Ensure SOP and legal compliance in the district

Support and manage continuous improvement initiatives within the area by preparing activity plans, timelines, and coordinating execution with relevant stakeholders

Support AOM by providing analysis for operations and consumer engagement activities in the area

What you will need

3+ years experience in operations

Having strong analytical thinking and problem-solving skills using various improvement tools (e.g. SQL, Big query, metabase) and methods

Having a good understanding of supply and demand planning

Having good communication skills and good attention to detail and routine activities

Able to create creative solutions toward operation issues and empower relevant teams to execute properly

Able to handle communication in community or mass conflict

Fluent in Bahasa Indonesia & proficient in spoken and written in English

About the Team

Area Operations team plays a crucial role by managing end-to-end operations and engagement initiatives for our driver partners. From ensuring a healthy and sufficient supply to delivering seamless on-ground execution, the team is deeply involved in creating a reliable and impactful driver experience. Beyond the operations function, we work closely with cross-functional teams such as Sales and User Growth to ensure that our area-level strategies are aligned and effectively implemented. If you're passionate about solving complex problems, working collaboratively, and creating real impact on the ground, this is the team for you.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek

Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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Info Pekerjaan:

Perusahaan: Gojek
Posisi: Area Operations Associate (Tangerang)
Lokasi Kerja: Tangerang
Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Area Operations Associate (Tangerang) di kantor Tangerang di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.

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