Lowongan Kerja Agent Call Center (Ticketing) di Transcosmos

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Transcosmos sebagai posisi Agent Call Center (Ticketing). Jika Lowongan Kerja Agent Call Center (Ticketing) di Jakarta Selatan ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Transcosmos sebagai posisi Agent Call Center (Ticketing) dibawah ini sesuai dengan Kualifikasi anda.

About the role

We are seeking an experienced Agent Call Center (Ticketing) to join our team at PT Transcosmos Indonesia. This is a full-time role based in South Jakarta, Jakarta. As an Agent Call Center (Ticketing), you will be responsible for providing excellent customer service and handling customer inquiries and requests related to ticketing.

What you'll be doing

• Answer and respond to incoming calls from customers in a professional and courteous manner

• Assist customers with booking, modifying, and cancelling tickets

• Handle customer complaints and inquiries in a timely and effective manner

• Maintain accurate records of all customer interactions and transactions

• Identify and escalate any complex or sensitive issues to the appropriate team members

What we're looking for

• Previous experience working in a customer service or call centre environment, preferably in a ticketing or related industry

• Strong communication and interpersonal skills, with the ability to interact with customers in a professional and empathetic manner

• Excellent problem-solving and decision-making skills, with the ability to think quickly and provide effective solutions

• Familiarity with call centre software and database management systems

• Proficiency in English and Bahasa Indonesia, both written and verbal

• A demonstrated commitment to providing exceptional customer service

Info Pekerjaan:

• Perusahaan: Transcosmos
• Posisi: Agent Call Center (Ticketing)
• Lokasi Kerja: Jakarta Selatan
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Agent Call Center (Ticketing) di kantor Jakarta Selatan di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.