· Welcoming guests in a friendly and professional way · Review arrival lists to welcome guests · Attend to special guests (e.g. VIPs) and answer their inquir
- Present menus, answer questions, and make recommendations on food and beverage choices. - Take food and beverage orders accurately and efficiently, using the
Welcoming and engaging with customers as they enter the store Assessing customers' needs and suggesting solutions to their problems Working with cash registers
Supervise front-of-house staff, including servers, hosts, and bussers, during shifts. Ensure customer satisfaction by addressing complaints, resolving issues,
Supervise and coordinate the daily activities of the stewarding team. Ensure all kitchen and dishwashing areas are clean, organized, and compliant with sanitat
Greeting customers in a friendly manner and taking food and drink orders Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and ot
- Adheres to company grooming standards at all time.- Is a continual source of information, help and assistance to all guests.- Prepares the weekly duty rosters