Deskripsi Pekerjaan:
Info Terbaru Seputar Pekerjaan dari Perusahaan Bumi Serpong Damai sebagai posisi Tenant Relation Staff - Biomedical Campus BSD. Jika Lowongan Kerja Tenant Relation Staff - Biomedical Campus BSD di Tangerang ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.
Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Bumi Serpong Damai sebagai posisi Tenant Relation Staff - Biomedical Campus BSD dibawah ini sesuai dengan Kualifikasi anda.
Job Descriptions:. .
- Act as the primary contact point for all tenants regarding service requests, complaints, and inquiries.
- Handle and follow up on tenant complaints by coordinating with internal departments (engineering, housekeeping, security, etc.).
- Maintain regular communication with tenants to ensure satisfaction and comfort.
- Conduct regular tenant visits for relationship management and service evaluation.
- Maintain accurate tenant data, including company profiles, lease agreements, and service requirements.
- Assist in the administrative process of tenant move-in/out, lease renewals, and service coordination.
- Prepare monthly reports on tenant satisfaction, complaints, and resolution status.
- Coordinate with the building management team to ensure services (cleaning, security, utilities) meet operational standards and service level agreements (SLA).
- Support the organization of tenant activities or events (tenant gatherings, socialization of policies, CSR, etc.).
- Ensure tenant compliance with building regulations and SEZ policies (environmental, licensing, and safety requirements).
- Deliver official announcements, maintenance schedules, and policy updates from building management to tenants.
- Assist in preparing newsletters, bulletins, or other internal communication media for tenants.
Job Qualifications:
- Minimum Diploma/Bachelor's Degree in Management, Communication, Business Administration, Hospitality, or related field.
- Minimum 1-2 years of working experience in tenant relations, building management, customer service, or property management.
- Experience working in an industrial park, office building, or SEZ environment is an advantage.
- Excellent communication, interpersonal skills and have strong problem-solving and coordination abilities across departments.
- Customer-oriented and capable of handling multiple issues.
- Computer literate (Ms. Office), knowledge of CRM systems is a plus.
- Proficient in Bahasa Indonesia (oral and written), good command of English (spoken and written) is an advantage, especially when handling foreign tenants
- Understanding of SEZ-related business licensing and operational regulations.
- Awareness of international-standard customer service and communication practices.
- Willing to work on-site within the SEZ area and under a possible shift schedule.
- Willing to be placed in BSD City.
Info Pekerjaan:
- Perusahaan: Bumi Serpong Damai
- Posisi: Tenant Relation Staff - Biomedical Campus BSD
- Lokasi Kerja: Tangerang
- Negara: ID
Cara Mengirimkan Lamaran:
Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Tenant Relation Staff - Biomedical Campus BSD di kantor Tangerang di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.
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