Lowongan Kerja Telemarketing Trainer di AdaPundi

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan AdaPundi sebagai posisi Telemarketing Trainer. Jika Lowongan Kerja Telemarketing Trainer di Jakarta Pusat ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari AdaPundi sebagai posisi Telemarketing Trainer dibawah ini sesuai dengan Kualifikasi anda.

Key ResponsibilitiesTraining & Development (Primary Role)Training Needs Analysis - Identify knowledge gaps and skill deficiencies in telemarketing agents through performance data, feedback, and observation.

Program Design - Develop training modules, materials, and scripts that align with company sales goals, compliance policies, and brand standards.

Training Delivery - Conduct onboarding training for new hires and refresher sessions for existing agents (classroom and on-the-job).

Skill Coaching - Provide one-on-one or group coaching based on performance metrics and QC feedback.

Training Evaluation - Assess training effectiveness through post-training tests, call monitoring results, and sales performance.

Documentation - Maintain up-to-date training manuals, agent scorecards, and attendance records.

Quality Control Backup (Secondary Role)Call Monitoring - Monitor inbound and outbound calls to ensure adherence to scripts, compliance requirements, and quality standards.

Scoring & Feedback - Evaluate call quality using QC scorecards, document findings, and provide constructive feedback to agents.

Compliance Oversight - Flag potential compliance violations and escalate to the QC Lead/Manager.

Reporting - Assist in compiling QC reports for management review.

Continuous Improvement - Work with the QC team to align training content with identified quality gaps.

Info Pekerjaan:

• Perusahaan: AdaPundi
• Posisi: Telemarketing Trainer
• Lokasi Kerja: Jakarta Pusat
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Telemarketing Trainer di kantor Jakarta Pusat di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.