Lowongan Kerja Systems Support Level 2 & Implementation Specialist di Geek Hunter

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Geek Hunter sebagai posisi Systems Support Level 2 & Implementation Specialist. Jika Lowongan Kerja Systems Support Level 2 & Implementation Specialist di Bali ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Geek Hunter sebagai posisi Systems Support Level 2 & Implementation Specialist dibawah ini sesuai dengan Kualifikasi anda.

Geekhunter is hiring on behalf of our client, a world leading provider of the technology and the services required to seamlessly plan and manage mining operations. With experience for over 40 years where our client has worked in partnership with the mining industry to provide an unrivalled range of solutions across the mining value chain. Their customers are in over 100 countries, and they are serviced from our client local offices in over 20 countries.

Job Description

We are currently looking to expand our support team and looking for someone to assist with helping our clients understand and get maximum results from our products. This role will also provide the opportunity to deliver product training and implementations to our clients. The successful applicant will work within our Agile team structures and support installation and on boarding of new clients, trouble shooting and training assistance, as well as facilitating implementation of customised features to meet our client's needs.

• Assist end users in resolving software questions via telephone calls and email communication, diagnosing problems, and performing troubleshooting activities.
• Understand a situation or problem, analyse, and interpret data, clearly present solutions, and make recommendations to client.
• Represent our clients in product and enhancement discussions to help improve the products and services that are being delivered.
• Triage, resolve/ escalate and prioritise problems to Development Team.
• Promote excellence in client support identify, review, and suggest strategies to improve service quality and efficiency.
• Perform the installation and setup of software, making sure the system meets the client's needs.
• Deliver product training to our new and existing client base.

Job Requirements

• Excellent communication skills and be proficient in English (spoken and written).
• Experience in quickly learning new software applications and be open to innovative and challenging ideas.
• Ability to context switch and multi-task.
• Have a flexible can-do approach, a high attention to detail and demonstrate excellent interpersonal and time management skills.
• Demonstrate an extensive knowledge of Microsoft Excel & Word.
• Demonstrate a sound knowledge of SQL Server / Microsoft Access.
• 5 years of IT Support or similar role.
• Self-directed demonstrate a desire for a long-term commitment to the role.

• THR. BPJS K and BPJS TK
• Private Health Insurance Provided for complete package and cover both spouse & 2 Kids
• Annual Bonus Provided
• Internet Reimbursement
• Laptop provided as working tools

Info Pekerjaan:

• Perusahaan: Geek Hunter
• Posisi: Systems Support Level 2 & Implementation Specialist
• Lokasi Kerja: Bali
• Negara: ID

Cara Mengirimkan Lamaran:

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