Deskripsi Pekerjaan:
Info Terbaru Seputar Pekerjaan dari Perusahaan PT Kopi Kina Indonesia sebagai posisi Store Manager. Jika Lowongan Kerja Store Manager di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.
Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari PT Kopi Kina Indonesia sebagai posisi Store Manager dibawah ini sesuai dengan Kualifikasi anda.
Key Responsibilities:
- Ensure service excellence at every stage of the customer journey, from the parking area to the moment customers leave the store.
- Ensure that the onboarding process for new employees aligns with organizational needs to maintain a pool of professional human resources.
- Monitor, identify, and resolve operational issues in the store promptly and accurately.
- Guarantee the achievement of sales targets at each outlet through direct guidance and coaching of the team.
- Communicate and implement new regulations across all divisions to ensure consistent application of operational standards.
- Coordinate and monitor the performance of third-party partners (such as Chope, Grab/GoFood, valet services, surrounding community, and government officials) to maintain smooth collaboration and store operations.
- Evaluate and control the cost of goods sold (COGS) in the Bar and Kitchen areas to ensure operational efficiency.
- Conduct hospitality training and role-play sessions for all teams (floor, kitchen, bar, security, and valet) to improve service skills.
- Perform random product quality evaluations by ordering food or beverages to ensure consistency in quality.
- Supervise operations during peak periods (e.g., Friday or Saturday nights) to ensure operational standards are met during busy hours.
- Prepare and distribute comprehensive sales reports, including trend analysis, target achievement, and review of Standard Operating Procedures (SOPs) to support continuous improvement.
- Collect and assess performance reports (KPIs) to measure operational effectiveness and determine improvement targets.
- Conduct regular evaluations of SOPs to ensure procedures are aligned with industry standards and company policies.
- Ensure operational compliance with health, safety, and environmental regulations to create a safe and productive work environment.
- Collaborate with other departments to develop promotional strategies and product innovations that enhance the brand image and store growth.
- Gather and analyze customer feedback as well as conduct competitor benchmarking to identify opportunities for service improvement and product innovation.
Qualifications:
- Have relevant aducational background in Hospitality or a related field.
- Proven experience in retail or store operations management.
- Strong leadership and team-building skills.
- Excellent problem-solving and decision-making abilities.
- Good communication skills with a customer-focused mindset.
- Ability to manage third-party vendor relationships and coordinate with external stakeholders.
- Proficiency in analyzing sales data, monitoring KPIs, and managing budgets.
- Knowledge of operational best practices, including compliance with safety, health, and environmental regulations.
- Experience in conducting staff training and performance evaluations.
- Organized, detail-oriented, and capable of working under pressure during peak business hours
*Only shortlisted candidates will be contacted
Jenis Pekerjaan: Penuh Waktu
Info Pekerjaan:
- Perusahaan: PT Kopi Kina Indonesia
- Posisi: Store Manager
- Lokasi Kerja: Jakarta
- Negara: ID
Cara Mengirimkan Lamaran:
Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Store Manager di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.
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