Lowongan Kerja Senior Officer, Customer Center Learning and People Development Specialist, Technology & Operations di DBS Bank

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan DBS Bank sebagai posisi Senior Officer, Customer Center Learning and People Development Specialist, Technology & Operations. Jika Lowongan Kerja Senior Officer, Customer Center Learning and People Development Specialist, Technology & Operations di Indonesia ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari DBS Bank sebagai posisi Senior Officer, Customer Center Learning and People Development Specialist, Technology & Operations dibawah ini sesuai dengan Kualifikasi anda.

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Responsibilities

• Develop and implement comprehensive learning and development programs for the Customer Center team, focusing on enhancing their technical skills, customer service abilities, and overall professional growth.
• Collaborate with the Technology & Operations leadership to identify training needs, design customized learning solutions, and deliver engaging training sessions.
• Facilitate the onboarding and continuous development of the Customer Center team, ensuring they are equipped with the necessary knowledge and skills to provide exceptional customer experiences.
• Analyze training effectiveness and gather feedback to continuously improve the learning and development initiatives.
• Maintain a strong understanding of industry trends, best practices, and emerging technologies to incorporate them into the training programs.
• Contribute to the development of a positive and inclusive work culture by promoting continuous learning and professional development.

Requirements

• Minimum 3-5 years of experience in a similar role, preferably in the banking or financial services industry.
• Strong interpersonal and communication skills, with the ability to effectively engage and train diverse teams.
• Proficient in designing and delivering training programs, utilizing various learning methodologies and technologies.
• Excellent problem-solving and analytical skills to identify training needs and develop tailored solutions.
• Demonstrated ability to collaborate cross-functionally and work effectively in a team environment.
• Passion for continuous learning and a commitment to staying up-to-date with industry trends and best practices.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Info Pekerjaan:

• Perusahaan: DBS Bank
• Posisi: Senior Officer, Customer Center Learning and People Development Specialist, Technology & Operations
• Lokasi Kerja: Indonesia
• Negara: ID

Cara Mengirimkan Lamaran:

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