Lowongan Kerja Senior Business Analyst di AKO Media Asia

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan AKO Media Asia sebagai posisi Senior Business Analyst. Jika Lowongan Kerja Senior Business Analyst di Jakarta Barat ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari AKO Media Asia sebagai posisi Senior Business Analyst dibawah ini sesuai dengan Kualifikasi anda.

Senior Business Analyst (BA)  with a strong background in the telecommunications industry to join our dynamic product team. This role is critical in bridging client business needs with product and development teams. The ideal candidate will be responsible for understanding and analyzing client requirements within the scope of a telco-focused application ecosystem, prioritizing backlogs, crafting optimal UX solutions, and creating detailed user stories that guide our development process.

 This individual is expected to be a strategic thinker, an excellent communicator, and a trusted partner for our clients. The role is best suited for someone who leans extraverted, thrives in client-facing roles, and has a strong sense of ownership and leadership in delivering impactful digital products.

 Key Responsibilities:

• Act as the primary liaison between client stakeholders and internal development teams.

• Analyze, understand, and document client business needs, processes, and objectives across web and mobile telco applications and their supporting ecosystems.

• Collaborate with product owners and development leads to define and prioritize product backlogs, aligning with business goals and client expectations.

• Lead and facilitate requirement gathering workshops, user interviews, and discovery sessions with clients.

• Translate complex requirements into clear, actionable user stories, complete with acceptance criteria and UX considerations.

• Work closely with UX/UI designers to devise the most user-centric approach for each feature or requirement.

• Ensure that features and solutions are aligned with telco industry standards and best practices.

• Manage stakeholder expectations and maintain strong, collaborative client relationships throughout the project lifecycle.

• Proactively identify gaps, risks, and opportunities for improvement in current client workflows or user experiences.

• Serve as a mentor or guide to junior BAs, ensuring consistency and quality of analysis deliverables.

• Support QA and UAT phases by validating requirements coverage and usability.

 Requirements:

 Must-Have

• Minimum 5+ years of experience as a Business Analyst, preferably in telecommunications or enterprise applications.

• Proven experience in agile environments, working with Scrum or hybrid delivery models.

• Strong experience in user story writing, backlog management, and requirements traceability.

• Demonstrated understanding of UX best practices and how to translate business needs into intuitive product interfaces.

• Excellent communication and interpersonal skills - comfortable with client-facing roles and stakeholder management.

• Naturally outgoing and collaborative personality, with a talent for building relationships and aligning diverse interests.

Preferred 

• Experience with tools such as Jira, Confluence, Figma, Miro, or similar.

• Familiarity with telecom operations (BSS/OSS), digital channels, or customer self-service portals.

• Prior experience working with cross-functional teams including developers, designers, QA, and product managers.

Soft Skills

• Client-focused: Always seeking to understand and improve the client's business.

• Analytical thinker: Able to dissect complex business processes and systems.

• Empathetic communicator: Balances client needs with product feasibility.

• Team leader and collaborator: Inspires trust and drives consensus across functions.

Info Pekerjaan:

• Perusahaan: AKO Media Asia
• Posisi: Senior Business Analyst
• Lokasi Kerja: Jakarta Barat
• Negara: ID

Cara Mengirimkan Lamaran:

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