Lowongan Kerja Search Operations Quality Assurance, Evaluation and Investigation - Trust & Safety - Indonesia di TikTok

Posisi Search Operations Quality Assurance, Evaluation and Investigation - Trust & Safety - Indonesia
Tanggal 15 Agustus 2025
Penutupan 14 September 2025
Perusahaan TikTok
Kota Jakarta | ID
Tipe Kerja Full Time

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan TikTok sebagai posisi Search Operations Quality Assurance, Evaluation and Investigation - Trust & Safety - Indonesia. Jika Lowongan Kerja Search Operations Quality Assurance, Evaluation and Investigation - Trust & Safety - Indonesia di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari TikTok sebagai posisi Search Operations Quality Assurance, Evaluation and Investigation - Trust & Safety - Indonesia dibawah ini sesuai dengan Kualifikasi anda.

Responsibilities

About Trust & Safety Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the Team The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV. The T&S evaluation and investigation team, working closely with the search team, taking the evaluation standards as the baseline and principles, and manually evaluating the search query and the corresponding search results page to reflect the real user experience of the search function.

The team is committed to providing search and evaluation services for international products, with resource support provided by different countries around the world, and global members conduct evaluations according to unified guidelines. The evaluation scope covers multiple search sections, such as basic search experience, recommended search, search advertising, and search security. As a bridge for business communication domestically and abroad, the team is responsible for key nodes such as standard writing, training Q&A, report output, and human efficiency management to effectively promote the execution and implementation of projects.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Responsibilities:

  • Quality inspection of labeled data on time and ensure the quality.
  • Localize the labeling guidelines, support the guideline training, and align the guideline updates.
  • Conduct calibration meetings with the labeling team in the appeal process: analyze different cases, record and evaluate their performance, and offer solutions and suggestions for the current problem to help the team improve the accuracy rate and alignment.
  • Work closely with R&D (Research and Development) and PM (Product Manager) to provide feedback on data quality.
  • Parts of this role will require supporting other products within the ByteDance suite.

ByteDance is TikTok's parent company, whose mission is to inspire creativity and enrich life.

Qualifications

Minimum Qualifications:

  • Proficiency in English and Bahasa Indonesia (market language).
  • 1 year of experience as a Content Specialist or Content Reviewer.

Preferred Qualifications:

  • Have completed a Bachelor's degree or above.
  • 1 year of experience as a Quality Assurance in Content or Customer Service.
  • Good knowledge of search engines, and familiarity with social media platforms.
  • An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.

Info Pekerjaan:

  • Perusahaan: TikTok
  • Posisi: Search Operations Quality Assurance, Evaluation and Investigation - Trust & Safety - Indonesia
  • Lokasi Kerja: Jakarta
  • Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Search Operations Quality Assurance, Evaluation and Investigation - Trust & Safety - Indonesia di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.

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