Deskripsi Pekerjaan:
Info Terbaru Seputar Pekerjaan dari Perusahaan Ematic Solutions sebagai posisi Salesforce Marketing Cloud Engineer. Jika Lowongan Kerja Salesforce Marketing Cloud Engineer di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.
Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Ematic Solutions sebagai posisi Salesforce Marketing Cloud Engineer dibawah ini sesuai dengan Kualifikasi anda.
About Us
Ematic Solutions is a marketing and technology consultancy that helps B2C companies build a fully integrated, high-ROI digital ecosystem. We are a team of digital marketers, engineers, designers, copywriters, operations specialists, and customer success practitioners spread across the world.
We're entrepreneurial team players who take personal accountability for our business, our customers and ourselves.
If you are passionate about shaping the marketing for tomorrow, come join us!
What's The Gig?
- Provide technical on-boarding support to new clients by following the established SOP's.
- Timely execution of requests (clients or technical) from the clients success team.
- Provide solutions and technical support for customers to support onboarding and ongoing management of Salesforce Marketing Cloud organizations and provide timely responses and follow up systematically.
- Analyze customers' needs and suggest upgrades/additional features/change platform to meet their requirements.
- Gather user feedback and needs, and provide constructive suggestions to internal and external stakeholders to ensure smooth clients service flow.
- Work with cross functional team on ad-hoc projects for anything clients related.
- On-going daily support for existing clients focused on retention and growth.
- Responsible for scoping and coming up with solutions for customers' and prospects' needs and working together with the Account Management Team, Engineering Team, and Consulting Team to ensure customer success.
- Act as a point of escalation for any issues that the customer or internal team faces.
- Collaborate closely with a wider team to evaluate the current stack of existing customers, and identify more growth opportunities.
- Be a customer champion and work hand in hand towards customer growth for their business.
What we're looking for
- Have 2-3 years of working experience with a Bachelor's degree or equivalent
- Have 2-4-years clients / Technical Support experience with Salesforce Marketing Cloud.
- Have impeccable written and verbal communication skills in both English and local language.
- Experience working on end-to-end setup and ongoing management of Salesforce Marketing Cloud including but not limited to AMP scripting, dynamic content blocks, cloud pages, A/B testing, Automations, Journeys.
- Advanced understanding of HTML, CSS and Javascript programming languages.
- Advanced understanding and knowledge in Rest API.
- Ability to learn new languages and technologies quickly.
- Ability to work as part of a team or individually on a project.
- Solid technical background with hands-on experience in digital technologies.
- Have excellent organizational skills and have demonstrated the ability to work in a fast-paced, high pressure environment for long periods of time.
- Ability to identify and resolve issues through effective debugging and troubleshooting capabilities.
- Problem-solving with an optimistic mindset and assisting others in achieving success.
- Are committed to excellence, and self-improvement.
- Having Salesforce Marketing Cloud Consultant and/or Salesforce Email Marketing Specialist certification is a plus
What We Offer
- Be exposed to and grow your knowledge across the Digital Marketing ecosystem, including Performance Marketing, SEO, Content Marketing, CRM and more
- Competitive pay with an attractive, long-term compensation model
- A flat and open culture that nurtures entrepreneurism and wants to unlock the best version of you.
- Work with a diverse team of smart people who are also fun after work.
- Opportunity to interact with colleagues from different countries and cultures.
Info Pekerjaan:
- Perusahaan: Ematic Solutions
- Posisi: Salesforce Marketing Cloud Engineer
- Lokasi Kerja: Jakarta
- Negara: ID
Cara Mengirimkan Lamaran:
Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Salesforce Marketing Cloud Engineer di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.
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