Lowongan Kerja Retention Assistant Manager di VIA.com

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan VIA.com sebagai posisi Retention Assistant Manager. Jika Lowongan Kerja Retention Assistant Manager di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari VIA.com sebagai posisi Retention Assistant Manager dibawah ini sesuai dengan Kualifikasi anda.

Key Responsibilities:

• Develop and implement retention strategies to minimize partner churn.
• Monitor partner activity, booking patterns, and transaction data to identify risks and drive engagement.
• Design and manage loyalty, incentive, and reactivation programs.
• Analyze KPIs such as retention rate, reactivation rate, ARPA, and transaction frequency.
• Collaborate with Account Management to maintain key partner relationships and address at-risk accounts.
• Conduct regular account reviews, satisfaction surveys, and business health check-ins.
• Work with Marketing, Product, and Ops to enhance partner experience and support targeted campaigns.
• Own and execute B2B programs (e.g., reactivation, win-back, loyalty).

Qualifications:

• Bachelor's degree in Business, Marketing, Hospitality, or a related field.
• Minimum 3 years' experience in account management, customer success, or retention.
• Preferably from industries such as Banking & Financial Services, Insurance, Travel (including OTAs), E-Commerce, or SaaS.
• Willing to WFO (Tanah Abang, Jakarta Pusat)

Skills & Competencies:

• Strong analytical skills with experience using CRM and reporting tools (e.g., Salesforce, Kapture, Excel).
• Solid understanding of the partner lifecycle and sales funnel in a B2B travel or service-driven environment.
• Customer-centric approach with excellent communication and problem-solving skills.
• Experience in lifecycle marketing, segmentation, or loyalty program management is a plus.
• Ability to manage multiple projects independently in a fast-paced environment.

Info Pekerjaan:

• Perusahaan: VIA.com
• Posisi: Retention Assistant Manager
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Retention Assistant Manager di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.