Lowongan Kerja Operation Officer di EXO Travel

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan EXO Travel sebagai posisi Operation Officer. Jika Lowongan Kerja Operation Officer di Denpasar ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari EXO Travel sebagai posisi Operation Officer dibawah ini sesuai dengan Kualifikasi anda.

Position Overview

Working within a team, you will be in daily contact with our clients and suppliers, processing bookings, answering questions and making sure that our in-house guests and operational aspect of our clients' trip are in good manners.

We have clients from all over the world, however we specialize in European, UK, US and Australian markets.

A good Operations Officer is focused on providing the best service to our clients, has good

management skills and good relations with suppliers, and keeps looking to improve it, has a

professional mind-set and a passion for travel and his/her work.

RESPONSIBILITIES

a. General

• Ensuring all services of Operation Department's part for his/her designated market are well prepared and the trip run smoothly

• Raise critical issue if any to Team Coordinator or Assistant Manager/Manager

• Communicate all Operational issue if any with Inbound Teams and other department

• As a member of Operation Department, assisting other sub team in regards to emergency situation

• Monitor and assist The Sales Representative in regards to Optional Tour selling

b. Operation Stock Control

• Manage our inventory list check every 3 months we have sufficient stock to provide our EXO branding and specific agent requirement in all Indonesia

• Update and report to Operation Manager before ordering missing pieces of logo and uniform on quarter basis.

c. Guide Unit Assistant

• To assign jobs to tour guides on in due time

• To update guide assignment in Tour Plan system, confirm the guide assign to Travel Consultant via email, send an update in case of guide change, review the guide order is completed with

• Welcome Letter, create Appreciation Form, correct paging, program, CA, any specific agent requirements or gift, etc.

• To calculate guide fee in monthly basis to allow Accounting team to settle the fee in time

• To collect Guide Report during the debriefing with the guide after the tour (if any) to be scan and save properly in our server

d. Transport Assignment

• To process and monitor transportation booking needed for all the files of his/her designated market

• Ensuring an efficient and effective coordination and communication between guide and driver

e. Travel Document and package

• To create Appreciation Form, correct paging, program or itinerary, Cash Advance, any specific agent requirements or gift, provide the welcome letter, flight ticket and all necessary document and stuff needed for his/her designated market.

• Organize all necessary document and package in an appropriate place so the guide or driver can take it easily before picking up the clients

QUALIFICATIONS:

• Bachelor's degree in Tourism or related field (fresh graduates are welcome to apply).

• Good command over verbal & written English;

• Experience in Travel Company and Operations Task.

• Excellent skills in Microsoft Office, Google Suites & Travel software.

SKILLS:

• Very detail oriented and service minded;

• Good communication and execution skills;

• Diligent and proactive;

• Respectful of deadlines.

Note: This job description is not intended to be all inclusive. You may perform other duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Info Pekerjaan:

• Perusahaan: EXO Travel
• Posisi: Operation Officer
• Lokasi Kerja: Denpasar
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Operation Officer di kantor Denpasar di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.