Lowongan Kerja Mandarin Speaking Staff di Menaravisi Tour & Travel

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Menaravisi Tour & Travel sebagai posisi Mandarin Speaking Staff. Jika Lowongan Kerja Mandarin Speaking Staff di Bali ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Menaravisi Tour & Travel sebagai posisi Mandarin Speaking Staff dibawah ini sesuai dengan Kualifikasi anda.

We are seeking a motivated and fluent Chinese-speaking Customer Service Representative to join our team. In this role, you will be responsible for assisting our Chinese-speaking customers with inquiries, product support, and ensuring a high level of customer satisfaction. This position requires strong communication skills in both Chinese and English, as well as a customer-focused mindset.

Responsibilities:

• Provide exceptional customer service to Chinese-speaking customers via phone, email, and live chat.
• Assist customers with product inquiries, orders, shipments, and technical issues.
• Resolve customer complaints and issues efficiently and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to ensure timely resolution of customer concerns.
• Stay updated on product knowledge and company policies to provide accurate information to customers.
• Respond to audience inquiries, comments, and messages in a timely and professional manner.
• Manage and grow the company's presence on Chinese social media platforms (XiaoHongShu, Weibo, Douyin).
• Monitor social media trends, user behavior, and competitor activities in China.
• Plan, create, and publish engaging content tailored to Chinese audiences.

Requirements:

• Fluent in Chinese (Mandarin or Cantonese) and English, both written and verbal.
• Previous experience in customer service or a related field preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Problem-solving skills and a proactive approach to customer issues.
• Experience with CRM software and knowledge of customer service practices.
• Prioritizing candidates with experience in Chinese social media platforms (XiaoHongShu, Weibo, Douyin).
• Previous experience in marketing, social media management, or related fields is preferred.

Info Pekerjaan:

• Perusahaan: Menaravisi Tour & Travel
• Posisi: Mandarin Speaking Staff
• Lokasi Kerja: Bali
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Mandarin Speaking Staff di kantor Bali di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.