Lowongan Kerja Manager - Business Development di American Express

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan American Express sebagai posisi Manager - Business Development. Jika Lowongan Kerja Manager - Business Development di Menteng ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari American Express sebagai posisi Manager - Business Development dibawah ini sesuai dengan Kualifikasi anda.

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About The Team

The Global Network Services (GNS) team is the bank partnership arm within the Global Merchant and Network Services (GMNS) organization.

The team is set up to accelerate the growth of the Amex License issuing and acquiring business through developing and growing strategic bank partnerships in the region. The partnerships span across Independent Operator markets (where the entire market is franchised to the partner including Consumer, Corporate and Acquiring businesses) and proprietary markets (where the partner has a Network Card License to issue cards to expand American Express brand).

Key Responsibilities:

• Business Development - Develop and grow the Independent Operator partnership license businesses in Asia & South Pacific Growth Markets, primarily Indonesia and Brunei.
• Relationship Management - Develop strategic relationships with key decision-makers within the issuing and acquiring partners, build strong multi-level relationships across the partners' organization and ensure alignment within GNS strategy and financial model.
• Partnership Value - Develop and increase network value to our issuing and acquiring partners through value sell and deepen Amex's market share within partner's business.
• Key Deliverables - Provide strategic thought expertise to generate new business volume and marginal contribution in delivering key performance indicators, namely, New Cards Acquisition, Billings, Revenue, Expenses targets and merchant acceptance and network vibrancy in Indonesia and Brunei.
• Drive Merchant Acquiring activities and expand payment acceptance channels:

- Be the on-ground support and follow-up on key projects and initiatives that helps to close acceptance coverage gaps.

- Execute market coverage plans to drive >85% parity across key markets, point-of-sale strategy and mystery shopping to detect suppression / surcharge issues, coverage gaps etc.

- Work towards parity acceptance in key strategic industries across markets.

• Drive Consumer Card Issuing:

- Competitive Analysis - assess competitive trends across markets both in the issuing space.

- Product Line Strategy - Establish clear product line strategy with bank partner to drive consumer take up and engagement across various segments with partners.

- Business Opportunities - Identify and follow up on opportunities that will drive significant market growth, deepen the relationship with partners and optimise overall profitability of the relationship.

• Managing Regulator Relationships & Matters for Indonesia:

- Responsible for building and maintaining strong relationships with regulatory authorities ensuring timely and effective communication and serve as key liaison between company and local regulator.

- Support and partner with internal stakeholders in navigating evolving regulatory requirements to develop strategies for regulatory change management.

- Supports end-to-end regulatory filings, period reports etc. and ensure accuracy, timeliness and completeness of regulatory submissions.

- Responsible for legal entity governance in Indonesia.

• Lead all discussions internally with other Line of Business (LOBs) and functional teams including marketing, legal, operations, finance, compliance teams etc. to ensure alignment and consistent delivery of services to the partners to support business needs and growth.
• Negotiate and effectively manage investments and funds to drive partnership growth, taking ownership of overall market profitability.
• Understand the partner's business strategies; craft and execute tactical plans to improve partner profitability, delivering on all key segments and objectives agreed within the context of the overall relationship and business agreements.
• Work with partners to continuously premiumise the existing portfolio and identify margin improvement opportunities.
• Go-to-person for competitive market intelligence and market practices.
• Support allocated regional initiatives on an ongoing or ad hoc basis.

Preferred Qualifications:

• Mandatory 8-10 years of experience of card issuing / merchant acquiring / large business development roles in payment industries or network experience.
• Possess deep understanding of card schemes & of payment industry economics and can independently lead sophisticated financial deals.
• Proven experience in managing regulatory interactions and relationships with Bank Indonesia.
• Understanding of regulations with a focus on payments systems and networks in Indonesia.
• Possess strong negotiations and relationship building skills.
• Motivated and driven self-starter with ability to get things done with strong business acumen.
• Ability to act as a strategic thought leader and influence key stakeholders from the financial services partners to acquiring partners.
• Outstanding matrix management skills, with the ability to engage and lead cross-functional teams across the organisation.
• Ability to convert strategy into clear, actionable initiatives with track record of driving results.
• Ability to multi-task and prioritise across diverse requirements and deliver to partner-driven timeframes.
• Strong understanding of the drivers of profitability for issuing and acquiring.  
• Ability to create opportunities and work in ambiguous and challenging environment.
• Proficiency in Bahasa Indonesia, Malay and English.
• Hybrid role based in Indonesia.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Info Pekerjaan:

• Perusahaan: American Express
• Posisi: Manager - Business Development
• Lokasi Kerja: Menteng
• Negara: ID

Cara Mengirimkan Lamaran:

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