Lowongan Kerja IT Service Desk Internship di Schlumberger

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Schlumberger sebagai posisi IT Service Desk Internship. Jika Lowongan Kerja IT Service Desk Internship di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Schlumberger sebagai posisi IT Service Desk Internship dibawah ini sesuai dengan Kualifikasi anda.

About us

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice - and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Job Description

The IT Service Desk Intern will be responsible for assisting IT Analysts in providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware/software related problems and problems related to IP Telephony, Connectivity, Security, Servers, and Real time operations.

Roles and Responsibilities:

• Provides first line investigation and diagnosis for incidents.
• Resolves and closes incidents/service requests as per service desk procedures & allocated timelines.
• Escalates unresolved incidents/service requests within agreed timescales.
• Logs relevant incident/service request details per help desk procedures.
• Complies with QHSE and IT policies including continuous improvement initiatives.
• Liaises with clients, other SLB IT support groups and 3rd party providers when necessary.
• Updates the Knowledge Base with known problems/fixes.
• Provides support and assists IT Users in resolving their IT issues.
• Prioritizes and schedules tasks.
• Escalate problems (as required) to the appropriate teams  

Qualifications and Experience:

• Recent graduate majoring on Information Technology, System Information or Computer Science from a reputable university.
• Broad knowledge of Microsoft operating systems and tools, office applications including email, and PC and laptop hardware including printers.
• Eager to learn about ITSM tools and processes.
• Eager to experience IT service delivery in a supporting role.
• Experience with the IT Service Management (ITSM) competencies.

Due to the massive number of applicants, only selected candidates will be notified.

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.

Info Pekerjaan:

• Perusahaan: Schlumberger
• Posisi: IT Service Desk Internship
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan IT Service Desk Internship di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.