Lowongan Kerja Head of Customer Success Manager - Data Center di Nityo Infotech

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Nityo Infotech sebagai posisi Head of Customer Success Manager - Data Center. Jika Lowongan Kerja Head of Customer Success Manager - Data Center di Jakarta Selatan ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Nityo Infotech sebagai posisi Head of Customer Success Manager - Data Center dibawah ini sesuai dengan Kualifikasi anda.

Jobs and Responsibilities:

• Provide high quality customer operations to corporate premium accounts in data

center business.

• Build and improve relationship of trust and integrity with designated customers.

• Perform post-sales service delivery and management.

• Handle Billing enquiry and adjustment.

• Incident management, escalation to relevant parties to solve the problem for the

customers.

• Communicate to stakeholders all relevant information such as progress to SLAs,

improvement areas etc.

• Championing and owning customer retention and partnering with sales on upsells.

• Manage and maintain the Client relationship, ensuring that all assigned Client

accounts are obtaining value and ultimately be responsible for overall

Client satisfaction.

• Monitoring customer health across the customer journey and taking data driven

actions to influence the right behavior.

• Advocating for customer needs and educate them on adopting new features.

Qualifications:

- University degree and above.

- Minimum 7 years' experiences in data center customer service

management/sales/presales.

- Experience in client servicing and account management.

- Collaborative personality and able to build strong personal relationships.

- Highly organized, with attention to detail and a dedication to resolving issues.

- Experience in change / incident management.

- Knowledge of data center products and services.

- Understanding critical facility operations and critical environmental management is

an advantage.

- Collaborate with other teams to assist to solve customer.

- A good team player self-motivation and good interpersonal skills.

- ITIL V3 foundation certification.

- Good computer knowledge on MS Office.

Info Pekerjaan:

• Perusahaan: Nityo Infotech
• Posisi: Head of Customer Success Manager - Data Center
• Lokasi Kerja: Jakarta Selatan
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Head of Customer Success Manager - Data Center di kantor Jakarta Selatan di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.