Lowongan Kerja Head of Customer Excellence - Tech Company di Michael Page

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Michael Page sebagai posisi Head of Customer Excellence - Tech Company. Jika Lowongan Kerja Head of Customer Excellence - Tech Company di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Michael Page sebagai posisi Head of Customer Excellence - Tech Company dibawah ini sesuai dengan Kualifikasi anda.

As a Head of Customer Excellence, your main responsibilities will include:

• Overseeing the customer excellence department and ensuring high-quality service delivery.
• Developing and implementing strategies to enhance customer satisfaction and loyalty.
• Managing and mentoring a team of customer care professionals to achieve departmental goals.
• Collaborating with cross-functional teams to address customer needs and resolve issues efficiently.
• Monitoring and analysing customer care metrics to identify areas for improvement.
• Creating and maintaining customer care policies and procedures in line with company objectives.
• Managing escalated customer complaints and providing effective resolutions.
• Staying updated on industry trends and adopting best practices in customer care operations.

A successful Head of Customer Excellence should have:

• A strong background in customer service management within the technology industry.
• Proven experience in leading teams and driving performance improvements.
• Excellent problem-solving and decision-making abilities.
• Strong communication and interpersonal skills to engage with customers and internal stakeholders effectively.
• Familiarity with customer service tools and technologies.
• A strategic mindset with the ability to develop and implement innovative service solutions.

This is a leading organisation in the technology industry, recognised for its commitment to providing innovative solutions and exceptional customer experiences. The company operates on a large scale and is known for its structured approach to delivering quality services in competitive markets.

• Opportunities to lead a high-performing team in the technology sector.
• A supportive and collaborative work environment
• Attractive benefits package

This is an excellent opportunity for a motivated individual to make a significant impact in customer excellence. If you are ready to take the next step in your career, we encourage you to apply today.

Info Pekerjaan:

• Perusahaan: Michael Page
• Posisi: Head of Customer Excellence - Tech Company
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Head of Customer Excellence - Tech Company di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.