Lowongan Kerja Guest Relations Officer di Impi Hospitality Management

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Impi Hospitality Management sebagai posisi Guest Relations Officer. Jika Lowongan Kerja Guest Relations Officer di Badung ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Impi Hospitality Management sebagai posisi Guest Relations Officer dibawah ini sesuai dengan Kualifikasi anda.

Impi Hospitality Management sedang membuka lowongan untuk posisi Penuh waktu Guest Relations Officer di Tuban, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Tersedia jam fleksibel
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp4,000,000 per bulan

We are seeking a dynamic and experienced Guest Relation Officer to join our team. The Guest Relation Officer will be responsible for ensuring the highest level of guest satisfaction by overseeing the guest relations team and managing all aspects of guest interaction, from arrival to departure. The ideal candidate will have a passion for hospitality, excellent communication skills, and a proven track record of delivering exceptional service.

Key Responsibilities:

• Supervise the guest relations team, including training, scheduling, and performance management.

• Greet guests upon arrival and ensure a smooth check-in process, providing personalized assistance and addressing any special requests or preferences.

• Act as a liaison between guests and various departments, ensuring prompt resolution of any issues or concerns raised by guests.

• Coordinate special arrangements for VIP guests, including room upgrades, amenities, and personalized services.

• Conduct regular inspections of guest accommodations and public areas to ensure cleanliness, maintenance, and compliance with resort standards.

• Monitor guest feedback and reviews, responding promptly and proactively to guest inquiries, complaints, and suggestions.

• Collaborate with other departments, such as housekeeping, food and beverage, and concierge, to ensure seamless guest experiences.

• Maintain accurate guest records and ensure compliance with data protection regulations.

• Assist with special events, promotions, and guest engagement activities to enhance the overall guest experience.

Qualifications:

• Bachelor's degree in Hospitality Management or related field preferred.

• Minimum of 4 years of experience in guest relations or hospitality management, preferably in a luxury resort or hotel environment.

• Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.

• Excellent communication skills, both verbal and written.

• Exceptional customer service skills, with a genuine desire to exceed guest expectations.

• Detail-oriented with strong organizational and problem-solving abilities.

• Proficiency in hotel management software and Microsoft Office suite.

Info Pekerjaan:

• Perusahaan: Impi Hospitality Management
• Posisi: Guest Relations Officer
• Lokasi Kerja: Badung
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Guest Relations Officer di kantor Badung di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.