Lowongan Kerja Global Banking Client Onboarding Manager - Associate di JP Morgan Chase & Co

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan JP Morgan Chase & Co sebagai posisi Global Banking Client Onboarding Manager - Associate. Jika Lowongan Kerja Global Banking Client Onboarding Manager - Associate di Indonesia ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari JP Morgan Chase & Co sebagai posisi Global Banking Client Onboarding Manager - Associate dibawah ini sesuai dengan Kualifikasi anda.

Join us as a Client Onboarding Manager in Global Banking, where you'll be at the forefront of transforming eCommerce and treasury operations for our clients, driving innovation and excellence in client experiences with JPMorgan Payments.

As a Client Onboarding Manager within the Global Banking team, you will work closely with our clients to implement JPMorgan Payments products, enhancing their eCommerce business capabilities and treasury operations. You will be instrumental in ensuring a seamless client onboarding experience, driving and coordinating all aspects of the process. Your role involves executing proven client and product onboarding methodologies with strong project governance discipline, and consulting with clients to adopt JPMorgan Payments technology and products across Treasury, Cash Management, Trade, and Merchant Acquiring businesses. You will take ownership of the client experience from solution finalization through onboarding, testing, and live production operation. As a Client Onboarding Specialist, you will manage multiple client implementations simultaneously, prioritize tight deadlines, and lead communications with senior stakeholders while adhering to legal, risk, compliance, and control frameworks. Additionally, you will contribute to process optimization, efficiency improvement, and enhancing the client experience.

Job responsibilities

• Serve as the single point of contact, providing overall ownership of the client experience and satisfaction during the onboarding process.
• Manage multi-entity/jurisdiction product implementation and account opening requests, including cross-region implementation deals.
• Collaborate with clients and coverage teams to develop and execute implementation plans, establishing clear expectations and transparency of timelines using project management principles.
• Lead client-facing activities such as workshops to refine solutions, establish project plans, conduct product testing, and manage legal documentation.
• Ensure compliance with audit and controls policies and procedures, with a focus on risk management.
• Drive improvements to the global operating model with internal partners in Sales, Product, Legal, Compliance, Operations, Technology and Client Service to deliver high client satisfaction and internal efficiencies.
• Provide subject matter expertise for international regulatory requirements, products, documentation, and services.
• Support global and regional onboarding initiatives to enhance client experience and meet operational and local regulatory requirements.
• Monitor the progress of implementation requests and escalate issues as needed to ensure timely execution

• A minimum of 7 years of working experience in client-facing and project management roles.
• Knowledge or experience of Treasury, cash management, finance and payment industry.
• Strong verbal and written communication skills in both English
• Strong in teamwork and organizational skills, demonstrating the ability to work independently within a matrix, cross-functional, global organization, are essential.
• Bachelor's degree equivalent

• Experience in AI/ML applications or in automation tools e.g. Alteryx, UiPath, Python, etc. Demonstrates ability to initiate and execute process improvement or transformative changes.
• Knowledge or hands-on experience with enterprise applications such as SAP, Oracle, etc., particularly in the finance/treasury domain.
• Familiar with Payment file/data transfer technologies such as ISO XML, enterprise connectivity like SFTP, API, SWIFT, would be advantageous

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Info Pekerjaan:

• Perusahaan: JP Morgan Chase & Co
• Posisi: Global Banking Client Onboarding Manager - Associate
• Lokasi Kerja: Indonesia
• Negara: ID

Cara Mengirimkan Lamaran:

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