Lowongan Kerja German / English Gaming Support Agent di Iqtalent

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Iqtalent sebagai posisi German / English Gaming Support Agent. Jika Lowongan Kerja German / English Gaming Support Agent di Sulawesi Tengah ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Iqtalent sebagai posisi German / English Gaming Support Agent dibawah ini sesuai dengan Kualifikasi anda.

German / English Gaming Support Agent

As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.

• You speak German at an advanced level (C1 minimum) and English at an intermediate level (B2 minimum).
• You have in-depth gaming knowledge and love anything related to video games.
• You own a PS4, PS5, Xbox One, Xbox One Series X, Nintendo Switch or a modern gaming PC/laptop.
• You are a fast learner, take initiative and excel at troubleshooting.
• You have a dedicated quiet workspace located within your residence.
• (Optional) Experience in a Customer service environment is a plus.

• A minimum internet speed of 10 Mb/s download and 10 Mb/s upload with Latency < 200ms, internationally.
• A minimum of 8 GB RAM.
• A 64-bit version of Windows 10 or newer, or macOS 10.11 or newer.
• An Intel Core i5-8260U or better/similar.
• An AMD HD 7870 Graphics card or better/similar.
• A smartphone usable for two-factor authentication that runs at least:
• • Android 8.0 or newer
  • Apple iOS 15.0 or newer

• The flexibility to work 100% remotely with no wasted commute time and travel costs.
• A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients.
• A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness.
• Innovative digital tools and comprehensive training, with access to our library of online training courses.
• Various learning and career development initiatives throughout the year.
• Access to Open Up, an employee mental health platform offering access to certified psychologists, online resources, etc.
• Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few.

We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.

Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.

By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.

• As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, LinkedIn, Facebook and Instagram. For further details, please refer to our privacy policy.

Info Pekerjaan:

• Perusahaan: Iqtalent
• Posisi: German / English Gaming Support Agent
• Lokasi Kerja: Sulawesi Tengah
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan German / English Gaming Support Agent di kantor Sulawesi Tengah di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.