Lowongan Kerja English Customer Service (Voice Agent) di HashMicro

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan HashMicro sebagai posisi English Customer Service (Voice Agent). Jika Lowongan Kerja English Customer Service (Voice Agent) di Jakarta Pusat ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari HashMicro sebagai posisi English Customer Service (Voice Agent) dibawah ini sesuai dengan Kualifikasi anda.

Responsibilities:

• Convert enquiries to active leads by generating meetings.

• Strategize and execute on how to maximize number of meetings from leads generated.

• Manage large amounts of incoming phone calls.

• Generate sales leads.

• Identify and assess customers' needs to achieve satisfaction. 

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Provide accurate, valid and complete information by using the right methods/tools.

• Meet personal/customer service team sales targets and call handling quotas.

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

• Keep records of customer interactions, process customer accounts and file documents.

• Follow communication procedures, guidelines and policies.

• Take the extra mile to engage customers.

Qualifications:

• Proven customer support experience or experience as a Client Service Representative.

• Excellent English communication skills are essential.

• Availability to work according to the Singapore-Malaysia calendar is required.

• Track record of over-achieving quota.

• Strong phone contact handling skills and active listening.

• Familiarity with CRM systems and practices.

• Customer orientation and ability to adapt/respond to different types of characters.

• Excellent communication and presentation skills.

• Ability to multi-task, prioritize, and manage time effectively.

• High school / diploma / Bachelor. 

Info Pekerjaan:

• Perusahaan: HashMicro
• Posisi: English Customer Service (Voice Agent)
• Lokasi Kerja: Jakarta Pusat
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan English Customer Service (Voice Agent) di kantor Jakarta Pusat di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.