Lowongan Kerja Customer Service Representative di Eaton HK

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Eaton HK sebagai posisi Customer Service Representative. Jika Lowongan Kerja Customer Service Representative di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Eaton HK sebagai posisi Customer Service Representative dibawah ini sesuai dengan Kualifikasi anda.

If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to a Customer Service Representative in Eaton's Electrical business, based in Jakarta, Indonesia. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it's in our values, part of our vision, and our clearly defined aspirational goals.

If you have Customer Service experience and is able to use SAP (QTC/OTC module) you are highly encouraged to apply.

What you'll do:

Act as the first point of contact to customers. To manage order processing, achieving on time deliveries and meeting customers' requirements.  A. Order Administration - To manage order processing and provide order acknowledgement within agreed cycle time. Ensure accuracy and update customers on open order status by phone, e-mails or meeting.B. Outbound Management - To follow up deliveries and ensure on-time delivery as promised. Create delivery note, prepare packing list and invoice (includes credit note, debit note)C. Warranty Support  - To manage order processing for warranty claims. Support RMA matters and facilitate with customers, warehouse and technical teamD. Project Management - To track and manage project orders with internal stakeholders on deliverables.E. To be committed & responsible for Quality Management System:a. Implement the process approach and risk-based thinkingb. Provide the necessary support to fully implement and sustain the QMSc. Communicating to the organization the importance of conforming to QMS requirementsd. Ensuring the QMS meets its goalse. Engage, direct, and support individuals contributing to the QMSf. Create a culture of continuous improvement

Qualifications:

Degree or Diploma in any fieldAt least 5-8 years of customer service  or order fufillment experience or equivalent 2-3 years from same industry/ field

Skills:

A. Proficient in Microsoft Office and SAP is a mustB. Basic writing and communication skillsC. Have a sense of responsibility and initiativeD. Ability to work in a dynamic environment

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. 

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Info Pekerjaan:

• Perusahaan: Eaton HK
• Posisi: Customer Service Representative
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Service Representative di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.