Lowongan Kerja Customer Service Officer di Anugerah Digital Indonesia

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Anugerah Digital Indonesia sebagai posisi Customer Service Officer. Jika Lowongan Kerja Customer Service Officer di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Anugerah Digital Indonesia sebagai posisi Customer Service Officer dibawah ini sesuai dengan Kualifikasi anda.

Responsibilities

1. Provide daily, weekly or monthly reports regarding incoming complaints

2. Resolving product or service problems by clarifying complaints from customers; find the cause of the problem; choose and explain the best solution to solve the problem; Streamlining completion or adjustment; Follow up to ensure the issue is resolved

3. Manage incoming calls in large numbers

4. Contribute to the team by achieving the desired results

5. Resolving consumer complaints by telephone, email, letter, or social media

6. Managing social media platforms

7. Handling notifications about regulatory changes, renewals, etc

Qualifications

1. Candidate must possess at least a bachelor's degree

2. Have 1-2 years of experience in Customer Service at Fintech P2P Lending Company

3. Strong ability to withstand pressure

4. Target Oriented

5. Have good communication and hospitality skills

6. Have a good command of English

7. Having Customer Service Certificate by AFPI or equivalent more preferable (P2P Lending)

8. Able to work in individual and team as well

9. Willing to work on National Holidays

10. Willing to be placed in Kemanggisan, Jakarta Barat

Info Pekerjaan:

• Perusahaan: Anugerah Digital Indonesia
• Posisi: Customer Service Officer
• Lokasi Kerja: Jakarta
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Service Officer di kantor Jakarta di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.