Lowongan Kerja Customer Service Executive di Superpak

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Superpak sebagai posisi Customer Service Executive. Jika Lowongan Kerja Customer Service Executive di Batam ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Superpak sebagai posisi Customer Service Executive dibawah ini sesuai dengan Kualifikasi anda.

We are looking for a qualified Customer Service Executive to join our company. You will be responsible for developing long-term relationships with customers and overseeing sales.

As a Customer Service Executive, you should work closely with the internal team to satisfy customers’ needs and requests, respond to their queries promptly, and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Eventually, you should be able to grow our business by building successful, long-term client relationships.

Responsibilities

• Coordinate and co-lead the *NPI/NCI launch with other functional teams with the structured NPI format. (*New Product Introduction / New Customer Introduction.)
• Liaise with planning, production, engineering, materials, and QA Departments in the first article sample run and subsequent mass production launch by keeping track of the planned timeline.
• Attend to ad-hoc requests by customers in sample preparation with its necessary information.
• Work with production on the actual output, cycle time, and attrition vs the assumptions made in the costing for new projects.
• Acknowledge all customers’ POs and work with the planner on the delivery dates.
• Input the latest selling price into the customer 3 months’ forecast for potential sales analysis and customer pull-in trend in the next 3 months.
• Compare and analyze customer actual pull in quantity vs customer forecast to study the variance and accuracy.
• Work with the planner to study the inventory level vs customer forecast for JIT pull-in customers to prevent over-build/under-build stocks.
• Assist the customer service team in the information data bank which is ready and available to support the customers.
• Assist in filling up various types of forms (Tooling Request Form, Approval Form for a new project, Inspection Request Form, First Article Sample Testing Form, etc.).

Requirements and Skills

• Proven work experience as a Customer Service Executive.
• Hands-on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of MS Office (MS Excel & Word in particular).
• Understanding of sales performance metrics.
• Excellent communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• At least a Diploma/Advanced/Higher/Graduate Diploma in Marketing or equivalent.

Info Pekerjaan:

• Perusahaan: Superpak
• Posisi: Customer Service Executive
• Lokasi Kerja: Batam
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Service Executive di kantor Batam di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.