Lowongan Kerja Customer Relations Officer di Galleria Rin Dermatology

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Galleria Rin Dermatology sebagai posisi Customer Relations Officer. Jika Lowongan Kerja Customer Relations Officer di Jakarta Selatan ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Galleria Rin Dermatology sebagai posisi Customer Relations Officer dibawah ini sesuai dengan Kualifikasi anda.

The Customer Relations Officer plays a key role in managing client relationships, improving the customer journey, and optimizing communication through digital platforms. This role also supports influencer partnerships and analyzes customer data to enhance loyalty, satisfaction, and overall clinic experience.

• Build and maintain positive relationships with clients through personalized communication across online and offline channels.

• Monitor and manage client databases (CRM system) to ensure accurate records, appointment history, preferences, and follow-ups.

• Analyze customer data and behavior to identify trends, satisfaction levels, and retention opportunities.

• Create reports from CRM data to support marketing and operational decision-making.

• Coordinate customer feedback loops and satisfaction surveys, ensuring all concerns are addressed promptly.

• Support the development and execution of programs, campaigns, and customer retention strategies.

• Manage and engage with customers through messaging platforms (e.g., WhatsApp, Instagram DM).

• Collaborate with the social media and content teams to ensure communication aligns with customer needs and brand tone.

• Coordinate with influencers/KOLs: outreach, scheduling treatments, handling inquiries, and tracking their engagement results.

• Work closely with the front office, nurse team, and marketing team to ensure seamless client experience and service consistency.

• Bachelor's degree in Marketing, Communications, or a related field.

• Minimum 1 year of experience in customer relations, CRM systems, or client-facing roles (preferably in beauty, healthcare, or hospitality).

• Strong interpersonal and communication skills, both written and verbal.

• Experience using CRM tools or client databases; able to analyze and report on client trends and behavior.

• Detail-oriented, proactive, and highly organized.

• Comfortable using digital platforms such as Instagram and WhatsApp for customer engagement.

• Experience working with influencers or public figures is a plus.

• Friendly, service-minded, and passionate about aesthetics and customer experience.

• Proficiency in English is required; Korean language ability is a strong plus.

Info Pekerjaan:

• Perusahaan: Galleria Rin Dermatology
• Posisi: Customer Relations Officer
• Lokasi Kerja: Jakarta Selatan
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Relations Officer di kantor Jakarta Selatan di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.