Lowongan Kerja Customer Care Officer (Chinese Language Support) di StraitsX

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan StraitsX sebagai posisi Customer Care Officer (Chinese Language Support). Jika Lowongan Kerja Customer Care Officer (Chinese Language Support) di Indonesia ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari StraitsX sebagai posisi Customer Care Officer (Chinese Language Support) dibawah ini sesuai dengan Kualifikasi anda.

The StraitsX team is building the payments infrastructure for Digital Assets in Southeast Asia. We aim to connect millions of individuals and businesses in the region to the Digital Assets market through our suite of products, including Xfers Wallet and Xfers Direct. In 2020, we released our first stablecoin, XSGD, the largest stablecoin in Asia by supply.

You will report to the Customer Support Supervisor and the Head of Operations, along with frequent collaboration with the following departments: Product, Engineering, Compliance/Legal, and Marketing. What You Will Do

• Be the point of contact for all customer inquiries, both B2C and B2B, but with highest priority given to Chinese-speaking clients/customers
• Meeting Service levels and KPIs defined by the Company
• Resolving all in scope enquiries and appropriate escalation when required
• Follow-up on inquires not immediately resolved
• Complete ticket logs and reports
• Recommend process improvements
• Other duties as assigned

• Intermediate language skills required: read, write and interpret (in Filipino, English, and Chinese)
• Excellent verbal communication in Filipino, English, and Chinese
• Must be flexible with shift working hours as there might be shifting or overtime involved in the position to meet required deadlines
• Experience with customer service/call center related jobs is desired, e.g. handling chat and emails
• Fresh grads are welcome to apply
• Additionally, having a financial or tech background would be a plus

Info Pekerjaan:

• Perusahaan: StraitsX
• Posisi: Customer Care Officer (Chinese Language Support)
• Lokasi Kerja: Indonesia
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Care Officer (Chinese Language Support) di kantor Indonesia di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.