Lowongan Kerja CRM Specialist di TOMORO Coffee

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan TOMORO Coffee sebagai posisi CRM Specialist. Jika Lowongan Kerja CRM Specialist di Jakarta Utara ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari TOMORO Coffee sebagai posisi CRM Specialist dibawah ini sesuai dengan Kualifikasi anda.

Job Requirements:

• Bachelor's degree or above in Marketing, Business Management, or a related field is preferred

• Minimum of 2 years of experience in CRM, membership programs, or related customer management (for Specialist level)

• Familiarity with app-based points systems, membership structures, and activity planning processes

• Prior experience managing community platforms/ private domain platforms (e.g., WhatsApp) is a plus

• Strong data analysis skills with the ability to interpret data and develop actionable plans

• Excellent communication and cross-departmental collaboration skills

• Experience in retail, F&B, or e-commerce industries is preferred

Job Descriptions:

• Manage membership tiers, benefits, and reward policies to optimize customer experience

• Regularly analyze membership data and provide improvement recommendations to enhance customer retention and loyalty

• Plan and execute innovative in-app interactive activities (e.g., lotteries, check-in rewards, limited-time promotions)

• Collect and analyze activity performance data to provide optimization suggestions and improve ROI

• Manage daily operations and customer interactions on private domain platforms (e.g., WhatsApp)

• Maintain accuracy of customer data within the CRM system to ensure data-driven and decision-making

• Collaborate with IT, and operations teams to align CRM strategies with company objectives

Info Pekerjaan:

• Perusahaan: TOMORO Coffee
• Posisi: CRM Specialist
• Lokasi Kerja: Jakarta Utara
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan CRM Specialist di kantor Jakarta Utara di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.