Lowongan Kerja Complaint Expert Specialist di Indonesia Fintopia Technology

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Indonesia Fintopia Technology sebagai posisi Complaint Expert Specialist. Jika Lowongan Kerja Complaint Expert Specialist di Jakarta Selatan ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Indonesia Fintopia Technology sebagai posisi Complaint Expert Specialist dibawah ini sesuai dengan Kualifikasi anda.

【Job Responsibilities】:

1. Responsible for handling customer complaints from users to financial regulators, and write a report on the final handling method to the relevant regulatory agency.

2. Responsible for following up on key/high-risk/high risk customer complaints, good at listening and quickly understanding customer problems, and proposing solutions on the basis of ensuring the interests of the company and reducing the risk of complaints.

3. In-depth analysis of complaint cases, discovering problems in processes, products, systems, etc., and proposing optimization and improvement plans based on the results of customer complaint review.

【Job Requirements】:

1. Bachelor degree or above, more than 3 years of experience in the financial services industry, and those with excellent customer service management experience are preferred.

2. Have a good sense of service, strong sense of work responsibility and customer service awareness.

3. Have a strong sense of risk and be able to solve various problems independently.

4. Priority is given to those who understand consumer protection or relevant laws and regulations in the financial industry.

5. Ability to use English for daily communication.

Info Pekerjaan:

• Perusahaan: Indonesia Fintopia Technology
• Posisi: Complaint Expert Specialist
• Lokasi Kerja: Jakarta Selatan
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Complaint Expert Specialist di kantor Jakarta Selatan di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.