Lowongan Kerja Area Operations Staff Pekanbaru di Gojek

Posisi Area Operations Staff Pekanbaru
Tanggal 25 Juli 2025
Penutupan 24 Agustus 2025
Perusahaan Gojek
Kota Pekanbaru | ID
Tipe Kerja Full Time

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Gojek sebagai posisi Area Operations Staff Pekanbaru. Jika Lowongan Kerja Area Operations Staff Pekanbaru di Pekanbaru ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Gojek sebagai posisi Area Operations Staff Pekanbaru dibawah ini sesuai dengan Kualifikasi anda.

About the Role

As an Area Operations Staff, you will conduct all aspects of operational activities related to Driver Partner in your designated area, including but not limited to driver community engagement, issue troubleshooting & escalation, and conduct online & offline programs.

What You Will Do

  • Handle Driver Support Unit (DSU) in the area for troubleshooting, issue escalation, attribute selling
  • Conduct onboarding drivers
  • Conduct driver engagement activities such as Kopdar, training, and other activities
  • Conduct Swadaya programs for drivers
  • Monitor all operations metrics (Demand, Supply, Reliability, Service Level, Risk, etc) to propose an action plan, and escalate if necessary
  • Coordinate with Area Operations Supervisor for day-to-day escalated issues around driver service
  • What You Will Need

  • Fresh graduate with Diploma/Bachelor degree
  • Having a knowledge for using SQL & interest in Data Analytic
  • Good communication skills and social media literacy
  • Good critical thinking and problem solving skills
  • Intermediate proficiency in Excel/Google Sheet
  • Beginner proficiency in spoken and written English
  • About the Team

    Area operations team plays a crucial role by managing end-to-end operations and engagement initiatives for our driver partners. From ensuring a lean and sufficient supply to delivering seamless on-ground execution, the team is deeply involved in creating a reliable and impactful driver experience. Beyond the operations function, we work closely with cross-functional teams such as Sales and User Growth to ensure that our area-level strategies are aligned and effectively implemented. If you're passionate about solving complex problems, working collaboratively, and creating real impact on the ground.

    About GoTo Group

    GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

    About Gojek 

    Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

    About GoTo Financial

    GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

    GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

    #LI-ONSITE

    Info Pekerjaan:

    • Perusahaan: Gojek
    • Posisi: Area Operations Staff Pekanbaru
    • Lokasi Kerja: Pekanbaru
    • Negara: ID

    Cara Mengirimkan Lamaran:

    Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Area Operations Staff Pekanbaru di kantor Pekanbaru di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.

    Halaman Selanjutnya »

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