Lowongan Kerja Area Operations Manager di Gojek

Posisi Area Operations Manager
Tanggal 07 Juli 2025
Penutupan 06 Agustus 2025
Perusahaan Gojek
Kota Tangerang | ID
Tipe Kerja Full Time

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan Gojek sebagai posisi Area Operations Manager. Jika Lowongan Kerja Area Operations Manager di Tangerang ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Gojek sebagai posisi Area Operations Manager dibawah ini sesuai dengan Kualifikasi anda.

About the Role

As Area Operation Manager, you will be an integral player in the Region team, especially in your designated area. Focus on managing the supply, you will handle full operational activities related to our driver-partners, including operations monitoring (that include acquisition, onboarding, engagement, suspension), ensure the SOP is in compliance with area regulations, and collaborate with various stakeholders in ensuring the full capacity of the performances of our driver-partners in efforts to provide the best experience for our drivers.

  • Manage Driver Support Unit (DSU)/walk in center in the area: warehouse, onboarding, troubleshooting, attribute selling, and issues escalation.
  • Manage driver engagement both offline and online events, various Drivers trainings, Swadaya program implementation.
  • Ensure safety, quality, productivity, compliance and reliability of supply (drivers) services.
  • Lead and develop Area Ops team members to ensure they perform well and grow.
  • Collaborate with other streams (e.g., Sales and User Growth) to achieve shared targets in the Area. (fulfillment rate & excellence).
  • Collaborate with WPM to manage operational office well maintained
  • Minimum 5 years of experience in operations
  • Strong analytical thinking and problem solving skills;
  • Having experience in managing a team;
  • Able to create creative solutions toward operation issues and empower relevant team to execute properly;
  • Proficient in Excel/Google Sheets, SQL knowledge is a plus;
  • Excellent communication, teams/stakeholders/community, and conflict management;
  • Proficient in spoken and written English.
  • About the Team

    Area Operations Manager (AOM) will work within direct command of Area Head and matrix collaboratively with the regional operations team on some projects. You will lead the Operations team consisting of Operations Supervisor and Staffs attached to your area. You play a pivotal role to improve the quality life of drivers and at the same time ensuring our consumers are easily helped by providing sufficient supply. Though everyday will be very challenging managing the entire operations in the area but you feel great satisfaction as you are directly creating a social impact.

    About GoTo Group

    GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

    About Gojek 

    Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

    About GoTo Financial

    GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

    GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

    #LI-ONSITE

    Info Pekerjaan:

    • Perusahaan: Gojek
    • Posisi: Area Operations Manager
    • Lokasi Kerja: Tangerang
    • Negara: ID

    Cara Mengirimkan Lamaran:

    Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Area Operations Manager di kantor Tangerang di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.

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