Lowongan Kerja Guest Experience Officer di The Mesa Bali

Deskripsi Pekerjaan:

Info Terbaru Seputar Pekerjaan dari Perusahaan The Mesa Bali sebagai posisi Guest Experience Officer. Jika Lowongan Kerja Guest Experience Officer di Tibubeneng ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID.

Setiap pekerjaan mungkin tidaklah mudah untuk dilamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari The Mesa Bali sebagai posisi Guest Experience Officer dibawah ini sesuai dengan Kualifikasi anda.

The Mesa Bali sedang membuka lowongan untuk posisi Penuh waktu Guest Experience Officer di Tibubeneng, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

• Mencari kandidat untuk bekerja pada:
  • Senin: Sore
  • Selasa: Sore
  • Rabu: Sore
  • Kamis: Sore
  • Jum'at: Sore
  • Sabtu: Sore
  • Minggu: Sore
• Diperlukan 2-3 tahun pengalaman kerja yang relevan untuk posisi ini
• Gaji yang diinginkan: Rp5,000,000 - Rp8,000,000 per bulan

Responsibilities:

• Develop and implement strategies to enhance the guest experience and build guest loyalty.

• Proactively anticipate guest needs and preferences, and personalize their stay whenever possible.

• Oversee the guest journey, ensuring seamless and efficient service at every touchpoint.

• Manage guest communication, including pre-arrival emails, welcome letters, and post-stay surveys.

• Handle guest requests, complaints, and feedback promptly and professionally, resolving issues to ensure guest satisfaction.

• Train and coach staff on guest service standards, ensuring consistent delivery of exceptional service.

• Collaborate with other departments, such as front desk, housekeeping, and food and beverage, to ensure a cohesive and seamless guest experience.

• Monitor guest feedback and online reviews, and identify areas for improvement.

• Develop and implement guest recognition programs and loyalty initiatives.

• Maintain strong relationships with key guests and VIPs.

• Stay up-to-date on industry trends and best practices in guest experience management.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.

• 3 years of experience in guest services, Night club, beachclub would be advantageous, preferably in a supervisory or management role.

• Proven track record of creating exceptional guest experiences.

• Strong customer service orientation and a passion for exceeding guest expectations.

• Excellent communication, interpersonal, and problem-solving skills.

• Ability to work independently and as part of a team.

• Strong organizational skills and attention to detail.  

• Ability to work flexible hours, including weekends and holidays.  

Info Pekerjaan:

• Perusahaan: The Mesa Bali
• Posisi: Guest Experience Officer
• Lokasi Kerja: Tibubeneng
• Negara: ID

Cara Mengirimkan Lamaran:

Setelah membaca dan mengetahui kriteria serta kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Guest Experience Officer di kantor Tibubeneng di atas, segera lengkapi berkas lamaran kerja seperti surat lamaran kerja, CV, FC ijazah, transkrip, dan pelengkap lainnya seperti yang telah dijelaskan di atas. Kirim melalui link Halaman Selanjutnya di bawah ini.