Lowongan Kerja Customer Service Advisor Mandarin Speaker in CYBERJAYA MALAYSIA di Jom Kerja

Deskripsi Pekerjaan :

Info Terbaru Seputar Pekerjaan dari Perusahaan Jom Kerja sebagai posisi Customer Service Advisor Mandarin Speaker in CYBERJAYA MALAYSIA. Jika Lowongan Kerja Customer Service Advisor Mandarin Speaker in CYBERJAYA MALAYSIA di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

Setiap pekerjaan mungkn tidak lah mudah untuk di lamar, karena sebagai kandidat baru / calon pegawai harus memenuhi beberapa kualifikasi dan persyaratan sesuai dengan kriteria yang dicari dari Perusahaan tersebut. Semoga info karir dari Jom Kerja sebagai posisi Customer Service Advisor Mandarin Speaker in CYBERJAYA MALAYSIA dibawah ini sesuai dengan Kualifikasi anda.

Job Profile Summary

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients product or services.

Essential Functions/Core Responsibilities

• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Maintain basic knowledge of client products and/or services.
• Prepare complete and accurate work including appropriately notating accounts as required.
• Participate in activities designed to improve customer satisfaction and business performance.
• Offer additional products and/or services.
• Track, document and retrieve information in call tracking database.
• Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff.
• Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.

Candidate Profile

• Open to all nationalities as long as certified HSK4 and above.
• Diploma with three to six months of relevant experience preferred.
• Courteous with strong customer service orientation
• Strong computer navigation skills, Keyboarding Skills, internet surfing and PC Knowledge.
• Ability to effectively communicate, both written and verbally as a bilingual speaker for first language of support as well as English. (With basic understanding to industry related terminologies).
• Dependable with strong attention to detail
• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently.
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.
• Ability to rotate shifts, as needed.
• Based on location and/or program, additional experience/skills may be required

p/s: If you are outside Malaysia, company will provide all legal document to work in Malaysia as the office will be in Cyberjaya, Selangor, Malaysia.

Job Type: Full-time

Salary: Rp16,000,000 - Rp18,000,000 per month

Application Question(s):

• This role is on site role in Cyberjaya, Malaysia. Are you willing to relocate to Malaysia? Relocation package will be provided.

Education:

• S1 (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Mandarin (Required)
• English (Required)

License/Certification:

• at least HSK5 for Mandarin Language qualification (Required)

Info Pekerjaan :

• Perusahaan : Jom Kerja
• Posisi : Customer Service Advisor Mandarin Speaker in CYBERJAYA MALAYSIA
• Lokasi Kerja : Jakarta
• Negara : ID

Cara Mengirimkan Lamaran :

Setelah Membaca dan telah mengetahui kriteria dan kebutuhan minimum kualifikasi yang telah dijelaskan dari info pekerjaan Customer Service Advisor Mandarin Speaker in CYBERJAYA MALAYSIA di kantor Jakarta diatas dengan demikian jobseeker yang merasa belum memenuhi persyaratan meliputi pendidikan, umur, dll dan memang merasa berminat dengan lowongan kerja terbaru Customer Service Advisor Mandarin Speaker in CYBERJAYA MALAYSIA, pada bulan ini 2023 diatas, hendaknya secepatnya untuk melengkapi dan menyusun berkas lamaran kerja seperti surat lamaran kerja, CV atau daftar riwayat hidup, FC ijazah dan transkrip dan pelengkap lainnya seperti yang telah dijelaskan diatas, guna mendaftar dan mengikuti seleksi masuk penerimaan pegawai baru diperusahaan yang dimaksud, dikirim melalui link Halaman Selanjutnya di bawah ini.